Technical Solutions Analyst at IDR Inc.

IDR is seeking a Technical Systems Analyst to join one of our top clients. This is a remote OR hybrid role out of Chicago, IL. If you are looking for technical roles with large organizations, please apply today!

Position Overview / Day to Day Responsibilities:

• Authors User Stories, Acceptance Criteria, and other Technical Requirements.
• Authors process flows and technical documentation.
• Utilizes deep technical knowledge to create engineering specifications from business requirements.
• Maintains a comprehensive understanding of application functionality and business workflows in assigned product family.
• Works with the Technical Product Owner, Product Managers, Engineering, and other stakeholders to confirm that developed solutions meet Acceptance Criteria and fulfill business requirements.
• Participates in Agile Engineering ceremonies including daily standups, refinement, release planning, demos, and retrospectives.
• Provides triage of incoming production support requests.

Qualifications:

• 3+ years of experience in Agile Development environments.
• Education or work experience including hands-on software development is strongly preferred.
• Demonstrated understanding of web application, database, and API design and architecture concepts.
• Execution focus - self-starter with a track record of achievement who will roll up his/her sleeves.
• Strong teaming skills, professional attitude, enthusiastic, collaborative, and approachable.
• Creative problem-solver; driven to find new ways to improve solutions, systems, and processes.
• Credible, confident, and articulate with excellent communication and presentation skills used to deliver ideas clearly and concisely to stakeholders across the organization.
• Ability to quickly learn and assimilate information from a variety of sources to develop a deep understanding of various business processes
• Experience utilizing JIRA and Confluence to manage SCRUM/Agile projects and documentation.
• Expertise with O365 including Excel and PowerPoint.

Nice to have:

• Experience working with on and offshore development teams.
• Experience utilizing Postman or Swagger to interact with API endpoints.
• Experience utilizing T-SQL to query databases.
• Working knowledge of tools like Lucid, Miro, and/or Figma to review business processes and designs.

What’s in it for You?

• Join an growing organization
• Competitive pay and benefits
• Opportunity to expand skillset

Why IDR?

• 20+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row