Technical Service Specialist - PQ

PQ is a leading global provider of silicates, silicas and derivative products. PQ's products are used in a wide variety of industrial processes and many customer products, from decorative paints to green cement, from clean drinking water to green tires and from toothpaste to biofuels and beer.

Ideal candidates resonate with PQ's Core Values of Integrity, Sustainability, People, Customer Focus and Safety.  Successful employees embrace and model these values in their behaviors and actions.

Deliver application testing support and Technical Service support to Sales personnel, key customers and the PQ supply chain for the Global Silicas business.  

Essential Duties & Responsibilities

• Advise customers on PQ product chemistries and application to their formulations and processes in several fields such as surface coatings, pharma, personal care and adsorbents.
• Satisfy external and internal customers by developing and providing focused technical services.
• Optimize customer’s formulations.
• Investigate technical issues with data collection, research, and laboratory studies that relate to customer satisfaction and business development goals of PQ.
• Conduct product trials at customer sites.
• Contribute to the development of marketing materials.
• Take initiative to generate experimental plans to resolve key technical issues and/or support new business growth.
• Establish reliable analytical testing techniques.
• Manage laboratory equipment and supplies.
• Maintain detailed laboratory notebooks and computer records, presentations and reports.
• Perform routine safety inspections of workspaces and equipment.
• Comply with all federal, state, and local environmental, health, and safety regulations and requirements.
• Comply with company policies.
• Other duties as assigned or required.

• Bachelor of Science in Chemistry or related field with a minimum of 5 years experience
• Must be proficient with Microsoft Office Products (Teams, Excel, PowerPoint, Outlook, and Word).
• Experience working with and maintaining sensitive and confidential information.
• Exceptional communication skills, both verbal and written.
• Sound analytical and problem-solving skills.
• Ability to work independently and be a team player

Special Factors

• Work environment – primarily laboratory and office as needed
• Travel – up to 25% including international travel
• Customary work hours (8:00 am – 4:30 pm)

EHS Responsibilities

• Communicates, promotes and personally demonstrates Safety/Health (including PQP Principles) as #1 priority
• Participation in risk assessment audits as applicable
• Understand PQ Principles (PQP) and how they are implemented in the site organization, rules and procedures
• Completes HSE training requirements identified for the job in a timely manner

PQ is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristics. Click on the link to read Know Your Rights: Workplace discrimination is illegal (eeoc.gov). For more information, please review the link Know Your Rights: Workplace Discrimination is Illegal | U.S. Equal Employment Opportunity Commission (eeoc.gov).