Technical Sales Specialist- Monarch - Johnson and Johnson

Johnson & Johnson MedTech is recruiting for a Technical Sales Specialist-Monarch, to join the Robotics and Digital Solutions organization. This is a field-based role with preference to be based in Northeast United States (Philadelphia, New York, New Jersey, Massachusetts, etc).

At Johnson & Johnson MedTech, we are working to solve the world's most pressing healthcare challenges through innovations at the intersection of biology and technology. We harness our deep expertise in surgery, orthopedics, vision, and interventional solutions to design healthcare solutions that are smarter, less invasive, and more personalized. The MedTech Surgery organization was recently established to combine Ethicon's market-leading surgical portfolio with the Robotics & Digital Solutions portfolio. The MedTech Surgical organization is comprised of: Wound Closure & Healing and Biosurgery, Endo Mechanical and Energy, OTTAVA (Surgical Robotics), MONARCH (Flexible Robotics), and MedTech Digital.

The MONARCH business has been on a journey this past year to transform the organization to deliver our bold ambition to become the world's leading endoluminal robot, enabling interventional solutions across multiple diseases.

We are seeking a dynamic and self-motivated Technical Sales Specialist to join our sales team. The ideal candidate will have a strong understanding of the Robotic Assisted Bronchoscopy and its application in the field of healthcare. This person will be responsible for providing technical support to sales representatives and customers, communicating product demonstrations, answering technical questions that arise from customers, and establishing positive relationships with potential and existing robotic assisted bronchoscopy customers.

Key Responsibilities :

• Troubleshoot clinical and technical issues promptly, employing best practices to maintain product uptime and operational effectiveness.
• Collaborate with Regional Sales Managers and Account Managers to strategize and implement sales plans that align with organizational goals and stimulate significant growth.
• Seek, analyze, and act on customer feedback, liaising with engineering and research teams to drive product improvements and market fit.
• Offer rapid, knowledgeable responses to customer technical inquiries, showcasing problem-solving abilities and in-depth product expertise.
• Work closely with cross-functional teams, including Professional Education, Customer Success, R&D, and Clinical Engineering, to foster client satisfaction and encourage repeat business.
• Lead efforts to promote adoption of our procedures and technologies within designated accounts, contributing to sales and market penetration.
• Ensure customer feedback is quickly and accurately communicated to the appropriate internal teams, expediting resolutions.
• Serve as a subject matter expert, aiding team members in reducing customer escalations and contributing to cost containment through expert guidance.
• Remain informed of industry advancements, evidencing a commitment to co ntinuous professional development and market leadership.

Education:

• Bachelor's degree in engineering, Robotics, or a related domain. Advanced degree preferred

Required Experience and Skills:

• Minimum of 2 years of experience in Medtech, healthcare sales or technical roles.

• Demonstrated experience in medical technology, healthcare sales, or technical roles, with a focus on robotics and medical devices.

• Proficiency in the understanding of robotics, human physiology, and medical equipment, with the ability to apply this knowledge in a sales context.

• Excellent communication and presentation skills, capable of explaining complex technical information in an easily understandable format.

• Strong negotiation skills and business acumen, with a proven track record in a competitive sales environment.

• Flexibility for extensive travel to meet with clients and attend industry events.

• Proficient in the use of CRM software and sales analytics tools to track client interactions and sales progress.

Preferred Experience and Skills:

• Hands-on experience in bronchoscopy/endoscopy procedures or similar activities.

Other:

• The anticipated base salary for this position is $81,000 to $131,000

• The Company maintains a highly competitive sales incentive compensation program. Under current guidelines, this position is eligible for participation in this program in accordance with the terms of the applicable plan.

• This position is eligible for a company car through the Company's FLEET program.

• This position may require up to 60% travel

Do you want to be part of a diverse team delivering innovative products to market? Apply today!

At Johnson & Johnson, we're on a mission to change the trajectory of health for humanity. That starts by creating the world's healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional, and financial health of our employees and the ones they love.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This job posting is anticipated to close on (1/24/2025). The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.