Technical Repair & Parts Project Coordinator at GEA Process Engineering
Janesville, WI
About the Job
Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented a Technical Repair & Parts Projects Coordinator to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.
Is responsible for planning and coordination of repair orders in our network of Repair Workshops.
In this role, you will maintain project plans by reviewing design and specifications for machines, creating solutions to customer specific requirements, and recommending actions to facilitate both Customer Parts and Repair requests.
Responsibilities / Tasks
What you`ll do
🔧 Coordinate Projects with Precision: Maintain project plans by reviewing machine designs, specifications, and customer requirements to ensure every detail is executed flawlessly.
📋 Drive Customer-Centric Solutions: Collaborate directly with customers and internal teams to address repair and parts requests. Recommend actions that balance customer needs with technical feasibility.
💡 Be a Technical Expert: Leverage your understanding of machine design, technical drawings, and specifications to resolve complex issues and ensure customer satisfaction.
🚀 Enhance Processes: Identify opportunities for improvement in repair and parts processes, driving operational excellence and contributing to service optimization.
📊 Communicate and Collaborate: Act as a key liaison between departments, ensuring smooth communication across global teams and customers to manage parts deliveries, repairs, and solutions.
What Makes This Role Exciting
🌟 Innovation Meets Impact: You’ll play a pivotal role in delivering cutting-edge solutions to complex technical challenges.
🌟 Global Collaboration: Work with teams across North America and Europe to ensure seamless project execution and customer satisfaction.
🌟 Room to Grow: Hone your skills in technical analysis, project coordination, and customer relations while contributing to world-class service.
🌟 Problem-Solving Opportunities: Use your expertise to create actionable plans and solve intricate problems, leaving a positive mark on every project.
What You’ll Bring
- Technical Expertise: A strong background in machine design, schematics, and interpreting specifications.
- Project Coordination Skills: The ability to manage multiple tasks, prioritize effectively, and meet deadlines.
- Customer Focus: A proactive mindset to address and resolve customer-specific challenges with clarity and efficiency.
- Team Collaboration: Exceptional communication skills to work across departments, stakeholders, and customers.
- ERP Knowledge: Familiarity with CRM, SAP, or similar systems is a plus!
Why You’ll Love Working Here
At our company, you’ll find an environment that values:
🌟 Innovation: We embrace fresh ideas and new approaches.
🌟 Collaboration: We believe in teamwork to achieve exceptional results.
🌟 Growth Opportunities: Your professional development is our priority.
🌟 Customer Impact: You’ll directly contribute to customer success stories.
Your Profile / Qualifications
Associates Degree in Engineering or any related technological science, preferably in the field of Mechanical or applicable process engineering.
- Associate degree acceptable with relevant a minimum of 5 years experience.
- International Experience desired.
- Project Management Professional preferred
- Strong mechanical and technical aptitude.
- 3+ years’ experience in separators, centrifuge repair and/or process design.
- Supervisory experience and demonstrated success in one or more service-related positions desired.
- Ability to convey knowledge to a team in training and mentoring new team members.
- Experience in invoicing and billing.
- Proficient in MS Office Suite
- Proficient in SAP.
- Ability to read and decipher complex technical drawings, machine descriptions or processes to assist Team in communicating with external/internal customers
- Project Management
- Proven understanding of the principals of calculus and advanced mathematics for design, analysis and troubleshooting
- Excellent written and verbal communication skills.
- Strong analytical capabilities and problem-solving skills
- Takes ownership.
- Empowered with high expectations to deliver consistent excellence to our customers, both internal and external.
- Committed to work as a team to deliver consistent results.
- Works with other departments (purchasing, logistics, accounting, sales, etc.) in a timely and professional manner.
- Desired working hours: 8:30AM until 5:00PM. Weekly hybrid office schedule, subject to change
- Knowledge of applicable procedures and safety measures
- Customer Operations
GEA offers competitive pay and great benefits.
- 11 Paid Holidays
- PTO - Paid Time Off
- Medical Plans
- Dental Insurance
- Vision Insurance
- Health Savings and Spending Accounts
- Tuition Reimbursement
- 401k with excellent employer match
- Wellness Incentive Program
- Employee Assistance Program
GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.
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