Technical Project Manager - Cirrus Group Consulting, Inc.
San Francisco, CA 00000
About the Job
We are looking for a Technical Project Manager (TPM) to help support and maintain Fixed Income and Investment Compliance projects.
Major responsibilities of the TPM include planning and management of release of software enhancements, production patches and fixes, and planning for other SaaS trading products as needed by the business, ensuring that releases are delivered on time and meet quality standards, working closely with other enterprise technical groups to identify release dependencies for data and other related functionality.
The TPM will also provide daily support as needed to open Service Now, CRD and internal Jira tickets for any issues that occurs during the business day or after hours. This may include planning for weekend patches, supporting SaaS failover testing and other enterprise applications interfaced to the CRIMS platform.
The successful candidate must have the following skills and expertise:
Planning: Create release plans and project plans as needed that include tasks, timelines, and resource requirements, consider third-party applications dependencies and interfaces, infrastructure updates, enhancement, and defect backlogs, be able to forecast dates for production releases, often weekly.
· Communication: The TPM must have effective communication skills and attention to detail. They create project plans as needed to deliver release schedules that integrate with other enterprise release schedules, capture requirements and test tasks, and lead change management meetings for weekly changes deployed to production. This role collaborates with other IT departments release managers and Fixed Income Trading stakeholders.
Coordination: They will coordinate with stakeholders for testing, requirements, and release calendars, schedule weekly change management meetings to discuss changes to deploy to production along with change management tickets ready for approval with assigned resources to complete planned work.
Continuous process improvement: Continuously improve the release process, participate in daily internal development scrum meetings to understand what features are in development and planned to deploy to production for the in-house BondDashDoard application. Participate in development release planning meetings.
Deployment: Schedule and participate in SaaS production deployments as needed and ensure production validation tests complete successfully.
Documentation: Maintain documents related to release and build procedures. This includes storing in SharePoint Online vendor release notes, weekly status reports and other applicable documentation for the Fixed Income Trading team.
Risk management: Identify and manage risks that could delay the release. Communicate potential risks and roadblocks to mitigate operational risks from becoming issues.
Monitoring: Lead twice weekly Jira scrum meetings to monitor the progress of release items, summarize each week’s progress and provide a weekly status report to key stakeholders, collect feedback from teams and customers.
Quality assurance: Work with the testing team to ensure that releases meet quality benchmarks with completed test cases and thorough test execution.
Basic Qualifications
· 7 years of experience in Project Management, Vendor Management, Technical Project Management or Product Ownership
· 5 years of SaaS production support experience with Proven history of defining a SaaS release plan and related project plans for heavily interfaced environments
· 3 years of experience using Jira issue tracking tool
· 5 years of experience as a Developer or Scrum Master that supported a SaaS platform
Preferred Experience
· 10years of experience in Project Management, Vendor Management, Technical Project Management or Product Ownership
· 7 years of SaaS production support experience with Proven history of defining a SaaS release plan and related project plans for heavily interfaced environments
· 5 years of experience using Jira issue tracking tool
· 5 years of experience as a Developer or Scrum Master that supported a SaaS platform
· Strong understanding of SDLC and Agile methodologies and knowledge when to pivot from one to the other
· Leadership capabilities to influence and support team members with production support issues, weekly scrum calls and vendor meetings
· Possess ability to translate complex technical issues to simple business language
· Understanding of capital markets and some experience with Fixed Income asset management
· Strong understanding of complex interfaces, trading applications, formats and products required to support a SaaS environment
· Capable of identifying product, interface and feature gaps and interpreting technical errors
· Effective communication acumen, Excellent written and verbal communication skills
Perks of working with our Client:
Inclusive culture, providing a great work/life balance
Cigna Health benefits, Medical, dental & vision coverage for employee
PTO
401K Match
Educational benefits for trainings, conferences, certifications, etc.
The role requires 7 years of experience in Project Management or related fields, with 5 years of SaaS production support experience. Candidates should have a proven history of defining SaaS release plans and project plans for complex environments. Experience with Jira, as well as a background as a Developer or Scrum Master supporting a SaaS platform, is essential. Strong understanding of SDLC, Agile methodologies, and capital markets, particularly Fixed Income asset management, is preferred.
Enjoy an inclusive culture with a great work/life balance, comprehensive health benefits, PTO, 401K match, and educational benefits for trainings and certifications.