Technical Project Manager - Jira Implementation & Design - Eleven Recruiting

About Eleven Recruiting

We are a specialized technology staffing agency supporting professional and financial services companies. Why do we stand out in technology staffing? We listen and act as advisors for our candidates on how they can best add value, find interesting projects, and pave a path for career advancement. We advocate for best pay, diversity in tech, and best job-fit for every candidate we place.

Our client, an investment firm, is seeking an experienced Technical Project Manager to join their team in New York, NY!

Responsibilities:

• Configure and customize Jira to meet project and organizational requirements, including workflows, dashboards, reporting, and integrations.
• Lead the implementation of Jira best practices for project tracking and reporting.
• Develop and maintain custom solutions using Jira plugins, scripts, and automation tools.
• Plan, execute, and manage technical projects in alignment with business goals, ensuring timely delivery within scope and budget.
• Collaborate with DevOps and Software Development teams to define project scope, goals, and deliverables.
• Monitor project progress, resolve roadblocks, and proactively manage risks.
• Act as a liaison between technical teams and business stakeholders to translate requirements into actionable plans.
• Deliver regular updates and project insights to stakeholders, ensuring alignment with business priorities.
• Analyze existing project management workflows and recommend improvements to drive efficiency and transparency.
• Train team members on Jira best practices and provide ongoing support.
• Foster a culture of collaboration and accountability within the DevOps and software teams.
• Mentor team members in project management techniques and Jira usage.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Project Management, or a related field.
• 3-5+ years of experience as a Technical Project Manager, with a strong focus on Jira implementation and customization.
• Experience with Confluence for documentation and knowledge sharing.
• Knowledge of software development lifecycle (SDLC) practices.
• Certification in Jira Administration or Agile frameworks (e.g., Certified ScrumMaster).
• Proven expertise in designing Jira workflows, dashboards, and reports tailored to technical teams.
• Familiarity with Jira plugins (e.g., ScriptRunner, Automation for Jira) and integration with DevOps tools like Bitbucket, Bamboo, or Jenkins.
• Solid understanding of DevOps processes, CI/CD pipelines, and Agile/Scrum methodologies.
• Excellent problem-solving skills and ability to adapt solutions to a technical environment.
• Strong communication skills, with the ability to bridge the gap between technical teams and business stakeholders.
• Familiarity with investment firm or financial services industry preferred but not required.