Technical Project Manager IV - Apex Systems

Job#: 2053759

Job Description:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client.  Please apply if interested and qualified.  Please note that only qualified candidates will be contacted.  
 
Position: Systems Operations Project Manager
Location: New York, NY
Estimated Duration: The client approximates that this project may last up to 3 months. However, there is no guarantee of employment for any length of time.
Pay Rate Range: $80-$90/hour
Role Overview: 
GO Systems is responsible for the tooling and system needs impacting numerous operational partners within the clients Global Operations Team. We are seeking a seasoned Systems Project Manager with experience working directly with engineers building and launching software products 0 to 1, managing front-end and back-end software and database requirements, and collaborating with diverse stakeholders or cross-functional partners. A strong candidate will have experience with designing and implementing scaled review workflows (e.g. content review), and networked tooling systems.
Day to Day Responsibilities:  

• Coordinate projects, making detailed plans to accomplish goals and directing the launch, testing, implementation, or iteration of technical activities in support of tooling, systems, and operations.
• Present and explain proposals, reports and findings to clients.
• Work with Systems Program Managers (SPM) across multiple programs to support the needs of the business.
• Identify opportunities in existing processes to streamline, optimize, and standardize processes
• Assist with the development of standards, and apply these to track, monitor, report, resolve, or escalate issues.
• Effectively managing, developing, and training the larger team on new processes.
• Ensuring that all processes used by the global team are thoroughly documented and regularly improved.
• Conducting, analyzing, and sharing results from service and operation performance reviews.
• Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations.
• Systematically interprets user problems and identifies solutions and possible side effects.
• Consult or negotiate with clients to prepare project specifications.

Qualifications:

• 8+ years of experience in operations for a tech company, consulting, operations or similar roles.
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Strong ability to work independently and manage ones time.
• Strong leadership and mentoring skills necessary to provide support and constructive feedback.
• Strong knowledge of production processes, quality control, costs and other techniques for maximizing efficiency and effectiveness in launch and production.
• Strong knowledge of business and management principles involved in strategic planning, resource allocation, and the software development lifecycle.
• Strong ability to take both a narrow focused view and a high level systems view to understand and articulate implications of small changes to overall systems, and vice versa.
• Strong ability to interpret and translate operational requirements into technical needs.
• Strong knowledge of computer software, such as SQL, Google Suite (Google Docs, Sheets, Slides, etc), Visio, Lucid Charts, etc.
• Some knowledge of programming languages, such as Python, C++, or JavaScript, strongly preferred.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.