Technical Project Manager - Express

Overview

About Express, Inc.

Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com.

Location Name

Responsibilities

The Technical Project Manager leads all aspects of IT projects including deliverables and processes to accomplish project objectives, assembles project teams, manages resource allocation, sets expectations, develops and maintains the project plan and scope, manages day-to-day operations, tracks progress of all tasks, maintains project accounting and financial results, resolves issues and delivers regular status reports to senior management.

This role will utilize established delivery processes to ensure projects are delivered on time, within budget, adhere to high-quality standards and meet customer expectations. In addition, the Project Manager assists managing of activities regarding external consultants or vendors.

This role will also manage technology tasks related to opening, remodeling and closing of stores.

• Delivery of solutions to established and/or modified business area/management expectations; in terms of functionality/scope, quality, timeframe and financial constraints
• Responsible for effectively managing assigned projects according to the established process
• Project management duties include: ensuring scope is defined and communicated, developing and maintaining the project plan, managing day-to-day work, tracking progress of all tasks, maintaining project accounting and financial results, tracking and working with the team to resolve issues and delivering regular status reports
• When outside vendors are part of the project, manage the Statements of Work and payroll budget, as well as, act as a liaison with the vendor in issues of scope of work, team composition and vendor execution and financials
• Facilitates creation of end user training and system documentation
• Assesses any gap between current and established expectations and actively works to close differences through either molding the business expectations or modifying the project objectives
• When there is a substantial change in expectations which leads to a change in project objectives, pursues all consequences and documents the changes (scope, timing, funding)
• Facilitates story boarding sessions with the team to define workstreams used in project plan development
• Understanding of agile principals and experience in managing multiple cross functional agile teams toward a shared goal
• Using JIRA to track progress against deliverables 

REQUIRED EXPERIENCE & QUALIFICATIONS

• Education: Bachelor's Degree in Information Technology, Computer Science, Engineering, Business Administration or related field
• Years of Experience: 3 - 5 of project management experience; or equivalent combination of education and experience
• Experience using tools like Microsoft Excel to manage project financials independently
• Experience with retail business processes and general business acumen
• Experienced user of JIRA
• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to influence without authority or direct reports
• Percentage of Travel: N/A
• Type of Travel: N/A

CRITICAL SKILLS & ATTRIBUTES

• Experience managing multiple scrum teams working under an agile development approach.
• Strong ability to develop and maintain working relationships with key collaborators both internal and external to the organization
• Understanding of specialty retail concepts and processes preferred but not required
• Ability to operate in fast-paced, changing environment 
• Act as a liaison between the Business and IT 
• Understanding or ability to learn new applications or systems quickly to aid in identifying issues and facilitating communication with project team and external vendor partners

Closing

An equal opportunity employer, Express, Inc. does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. Express, Inc. only hires individuals authorized for employment in the United States. Express, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that Express, Inc. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express, Inc. will not consider or approve payment to any third-parties for hires made.