Technical Project Manager - SP6

Own The Role:

SP6 is looking for a Technical Project Manager who has previously worked for a 3^rd party customer-facing, software product development, or IT services company. We are looking for this individual to take their previous knowledge and be a relied-upon resource to SP6’s Fortune 2000 customers!

As a Project Manager at SP6, you will be responsible for working with SP6 engineers, external customers, and other internal team members to help drive successful customer engagements.  This is a diverse role that will include new client onboarding, project oversight, internal and external communication, and continued process improvement!
 

How You’ll Drive Success:

• Use your experience in technical project management and customer-facing positions to plan, coordinate, track, and manage project(s) to successful completion.

• Facilitation of cross-functional team projects with 3^rd party customers. Including meeting coordination with stakeholders as well as tasks, accountability, and deadline tracking.

• You will work directly with resource managers, technical staff, sales, and business subject matter experts to orchestrate project delivery to ensure projects are delivered and executed in alignment with the overall project plan.
• Schedule new customer kick-offs to ensure project prerequisites are met and deliverables are confirmed. 
• Drive successful customer outcomes and customer satisfaction.
• Identify, track, monitor, manage, and communicate project-related tasks, risks, issues, scope changes, variances, and contingencies that may arise during project/program implementation to relevant stakeholders.
• Manage project process through review of Daily Status Reports and the Services Case Management System.
• Engage with Sales and Account teams on new opportunities.
• Provide weekly and monthly reporting on Service Level Agreements (SLAs) to customers and internal leadership.
• Drive continuous improvement of project processes – methodology, templates, best practices etc. based on lessons learned from projects.
• Direct and monitor work efforts daily, identify resource needs, perform quality reviews, and escalate functional, quality, and timeline issues appropriately.
• Maintain up-to-date knowledge of the entire SP6 service line.
• Ad-hoc and unplanned task management and prioritization, documentation & trade-off management

To Be Successful:

• 2+ years of delivering projects to a 3rd party customer.
• 2+ years in a product/services IT Company.
• Knowledge of/comfort in- working in both waterfall and agile approaches.
• Experience working with leadership at Enterprise companies.
• Experience with a project management/project portfolio tool.
• Proven ability to solve problems creatively and think outside the box
• Experience seeing projects through the full life cycle and delivering successful results.
• Excellent analytical skills and attention to detail.
• Strong interpersonal skills and ability to work effectively in a team environment.
• SIEM knowledge is preferred. (Splunk is even better!)

Why SP6?

• Recognized as one of North America’s top professional service partners.
• The chance to be part of a winning team and a premier Splunk partner.
• Competitive salary and OTE.
• 100% employer-paid health insurance (Gold-rated plan).
• 401(k) with company match.
• 30 days of annual paid time off (4 weeks Paid Time Off + Holidays)
• Significant Training and Development and Certification attainment.
• Opportunity for long-term career advancement.
• Your contributions are felt and recognized by our growing company.
• Grown over 100% in the last 2 years.

About SP6:

SP6 is a niche technology firm advising organizations on how to best leverage the combination of big data analytics and automation across distinct (3) practice areas:

• Cybersecurity Operations and Cyber Risk Management (including automated security compliance and security maturity assessments).
• Fraud detection and prevention
• IT and DevOps Observability and Site Reliability

Each of these distinct domains is supported by SP6 team members with subject matter expertise in their respective disciplines.

SP6 provides Professional Services as well as ongoing Co-Managed Services in each of these solution areas.  We also assist organizations in their evaluation and acquisition of appropriate technology tools and solutions.  SP6 operates across North America and Europe.