Technical Project Manager - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

• Manage Unified Collaboration and Communications projects across key Office 365 services, including SharePoint, OneDrive, Teams, Exchange Online, and Microsoft Purview, as well as non-Microsoft services such as Out Systems, Box, and Zoom. Develop detailed project plans with specific timelines, milestones, and resource allocation. Ensure the timely delivery of projects within the defined scope and budget constraints.
• Possess a deep understanding of JLL business lines and business user personas. Engage with stakeholders to gather technical requirements and expectations. Provide regular updates on project status, risks, and issues. Facilitate communication between technical teams and business stakeholders.
• Assist with creating processes and procedures for platform governance which include license management, managing software deployment lifecycle as well as third-party and custom application integration with Office 365.
• Lead, manage and implement feature roll-out via approved change management process, user training, and post-rollout support. Must have hands-on technical experience across all Office 365 services.
• Assist the Compliance Lead in managing security and compliance initiatives related to Office 365 services via Microsoft Purview, Microsoft Defender and Entra ID. Ensure that all projects adhere to organizational security policies and regulatory requirements.
• Collaborate with Platform owner and technical stakeholders to strategize the roadmap and align with Microsoft’s product and services vision.
• Provide technical leadership and guidance to project teams. Ensure alignment with enterprise and solutions architecture teams to adhere to industry best practices and platform standards. Troubleshoot and resolve technical issues as they arise.
• Identify opportunities for process improvement and implement best practices to enhance project delivery. Stay current with industry trends and advancements in Office 365 and project management methodologies. Keep up to date with advancements in AI strategy across projects.
• Identify and manage project risks, including developing mitigation strategies and contingency plans. Monitor and report on project risks and issues and escalate as necessary.
• Lead and mentor project teams, fostering a collaborative and productive work environment. Provide guidance and support to team members, ensuring they have the resources and training needed to succeed.
• Monitor project performance using appropriate tools and techniques. Provide regular reports on project progress, including key performance indicators (KPIs) and metrics.

Qualifications and Requirements

• Bachelor’s degree in computer science, Information Technology, or related field.
• At least 10 years of experience in Microsoft technologies including Office 365.
• At least 5 years of experience in project management or team leadership.
• Strong knowledge and skills in O365 and collaboration technologies, such as SharePoint, OneDrive, Exchange Online, Teams, Microsoft Purview, Box, Webex, etc.
• Strong knowledge and skills in O365 security, compliance, and governance including understanding of retention policies, DLP, and legal hold.
• Strong communication and collaboration skills, both verbal and written.
• Strong analytical and critical thinking skills.
• Preference will be given to candidates who have PMP certification.

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.

Location:

Remote –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests.This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.