Technical Project Manager - Software Resources, Inc.

Software Resources has an immediate job opportunity for a Technical Project Manager with a major corporation in Burbank, CA. ON-SITE 4 DAYS Monday-Thurs.

Duration: 10 month(s)
Pay Rate: $76 - $86/hr DOE

Must Haves:

• Must have SNOW or Sharepoint experience as this role will be working on employee experience. Also having strong PM software implementation capabilities is a must.
• Communication- strong communicator, in the sense that this person can deliver the message, ask questions, clarify, where are we what needs to get done,

Description:

• Manages a project or multiple projects with ServiceNow Engineering teams on development and implementation of products or solutions.
• product solutions/development process.
• Works with clients to understand business objectives and translate them into technical execution plans.
• Collaborates on configuration/development of system processes.
• Frame problems, design solutions, alternatives and product strategy for development teams.
• Has technical depth/domain expertise to drive project milestones. This role does not have responsibility over product development, but requires a technical background (understanding of software lifecycle, engineering, and product development) in order to complete its overall project management responsibility.
• Manages engineering, technical, and procurement activities related to planning,
• executing, supervising, control of technical and operational. Monitors the project from initiation through delivery including planning and directing schedules and resources. A technical program is a group of projects that may span over a year(s).

Technical Management
o Oversees project delivery processes and partners with Solutions Engineers and Platform
Architects, Product Owners to ensure the technical delivery teams are collaborating on
the capabilities of ServiceNow and the associated products and tools
o Experience in systems analysis, gathering business requirements, user/development
coordination or as a liaison, design, planning, test case creation/UAT, knowledge
management and pre/post implementation analysis would be highly desirable.
Oversees project delivery processes and partners with Solutions Engineers and Platform
Architects and Product Owners to ensure the technical delivery teams are collaborating
on the capabilities of ServiceNow and the associated products and tools
o Experience in systems analysis, gathering business requirements, user/development
coordination or as a liaison, design, planning, test case creation/UAT, knowledge
management and pre/post implementation analysis would be highly desirable.

Financial Management
o Responsible for finance/budget responsibilities for programs of high complexity and
large budgets (<***M).
o Analyzes, measures and recognizes the financial impact of various project actions,
participate in analyzing and using financial data to identify key project issues, and
maintains budget tracking and monitors budget expenditures

Status Reporting
o Prepares program/project status reports to demonstrate project overall health, key
performance indicator (KPI), risk, issues, accomplishments, next steps, and escalation
requests
o Proactively identifies and resolves issues and risks on programs/projects to meet
program commitments
o Supports executive level project status presentations and dashboards
o Creates data visualization elements to provide a graphic demonstration of project
analytics and metrics

Communication
o Leads with practicality and wisdom in the midst of competing priorities and diverse
personalities. Operates as an independent and dynamic program leader. Highly adept at
influencing without direct authority
o Facilitates Program update and project team meetings effectively, ensuring the desired
outcomes are achieved
o Distributes timely and effective Program or project meeting updates and call to action
updates across project teams
o Demonstrates effective communication skills to facilitate project-related conversations
with technology senior leaders/managers/directors and service owners alike, and
driving tasks and project dependencies to completion across multiple supporting teams
o Escalates need for guidance and support to direct manager effectively

Project Management Lifecycle Disciplines
o Working knowledge of the integrated systems lifecycle development utilizing different
and sometimes multiple development models (e.g., agile, waterfall, hybrid, etc.)

Basic Qualifications:
5+ years of applicable program management experience within the ServiceNow platform, preferably for a large company
o 1+ years AT A MINIMUM- experience serving in a leadership role on a mid to large-sized Agile development team that was diligently applying Scrum principles, practices, and theory.
o 3+ years experience in leading technology, multidisciplinary efforts across a large-scale matrix organization

Skills / Specialized Knowledge/ Competencies:

• Proven program-level experience in leading technology projects or multi-threaded efforts
• Proven facilitator that can lead project meetings and workshops driving commitments, accountability, and deliverables
• Demonstrated critical thinking, strategic planning, and process management skills
• Large-Scale program management within a Enterprise-Wide Platform
• Demonstrated experience developing and managing software development project plans
• Demonstrated understanding of product and software development lifecycle processes, procedures, and tools and/or thorough understanding of network infrastructure deployment.
• 5+ years of applicable program management experience in a technology environment, preferably for a large company.
  • 1+ years experience serving in a leadership role on a small to mid-sized Agile development team that was diligently applying Scrum principles, practices, and theory.
  • 3+ years experience in leading technology, multidisciplinary efforts across a large-scale matrix organization

Skills / Specialized Knowledge/ Competencies:

• Proven program-level experience in leading technology projects or multi-threaded efforts
• Proven facilitator that can lead project meetings and workshops driving commitments,
• accountability, and deliverables
• Demonstrated critical thinking, strategic planning, and process management skills
• Demonstrated experience developing and managing software development project plans
• Proven Exposure to software development lifecycle methodologies (focused on Agile, Lean)
• Demonstrated analytical and problem-solving skills to achieve business results
• Strong interpersonal, organizational, and communication skills and the ability to work effectively
• Proven ability to deliver projects on time and on budget while communicating with key senior leaders
• Ability to inspire, motivate and lead a team to produce quality work
• Demonstrated inclusive leadership that embraces diversity
• Ability to communicate effectively to executive leadership in both business and technology roles
• Excellent organizational, communication, and time management skills
• Demonstrated ability to develop teams, mentor staff
• Exposure to modern software development and infrastructure tools, processes, and practices, including Jira/Confluence, Agile Development, Cloud, DevOps, Data Management, and SaaS/PaaS.
• End-user experience and a moderate level of competency in the use of modern program and project management tools, such as ServiceNow, PPM, Clarity, Smartsheet, MS Project Online, etc.
• Demonstrates organizing teams through Agile ceremonies, e.g. product backlog refinement, preplanning, planning, daily standups, sprint reviews, and retrospectives.
• Proficiency with a wide range of productivity tools, including collaboration software (e.g., Slack, MS Teams), and standard MS Office tools (e.g., Outlook Online, OneDrive).

Required Education:
BS/BA Business or CS