Technical Program Manager - Introlinx

Priority given to local candidates to the Bay Area, 4 days a week onsite.

We are looking for a skilled Technical Program Manager with a strong background in Mobile App Projects a proven track record in managing complex e-commerce projects.

10+ years of experience as a Technical Program/Project Manager, with a strong background in e-commerce projects.

You will play a pivotal role in driving and coordinating multiple technical projects to ensure successful delivery. You will be working with business partners, software development managers, engineers and testers UI/UX designers to design, implement, test, launch, document, and maintain complex software applications, tools, and systems.

What we want you to own in this role:

You will have significant influence on our overall strategy by helping define these features, plans, and spearhead the best practices that enable a quality product

Responsibilities:

• Produces meaningful Program plan with clear milestones and deliverables across multiple cross- domain teams. Wholistic program plan including dependencies, risks and other factors impeding the successful execution of the program.
• Produces Program Forecast on-time, tracks to Forecast and raises alerts on-time before financial overages occur.
• Can engage right leaders at the right time to resolve issues in the Project/ Program.
• Can articulate issues clearly, point which delivery / product leader support is needed to keep
• project on track when issues arise.
• Can deal with ambiguity and still be able to time-box decisions, keep relevant leaders
• accountable to make program decisions on time.
• Can articulate schedule/ cost impacts when delays happen in the project/ program. works with
• leaders on alternate solutions to keep project on track.
• Establishes a clear escalation mechanism for the program and uses it when necessary.
• Depicts strength in Program management and produces for pre and post implementation plans
• as well.
• Manages stakeholder expectations includes business interactions, as necessary.
• Independently drives the program work and is hands-on. May not have PMs supporting in the
• program based on the size of the program.
• Orients, orchestrates, and recommends Program strategy.
• Exercises strong judgment in selecting methods, techniques, and evaluation criteria for
• obtaining results
• Use established project management methodologies/tools and work with the project team to
• successfully manage complex scopes of work(s), which include – defining work effort and estimates, developing effective team execution plan(s), supporting teamwork effort by removing impediments, anticipating issues, and ensuring that the right parties are engaged to resolve problems.
• Plan, monitor, and track delivery of quality control and take corrective action as appropriate.
• Develop project quality control policy, procedures, and communication plans.
• Produces meaningful status reports, clearly articulation the overall health of the program w.r.t
• Scope, Schedule, and Cost. Can clearly define issues, their owners, and ETAs by when resolution/
• decisions need to happen to keep project green.
• Communicate project information to all project team members, sponsors, vendors, and
• Technology managers, as appropriate.

Basic Qualifications:

Understanding and respect for diversity and inclusion

Bachelor's degree in a relevant technical field (e.g., Computer Science, Software Engineering)

10+ years of experience as a Technical Program Manager, with a strong background in Mobile App Projects

Qualifications:

Exceptional technical knowledge related to mobile app development and e-commerce platforms

Excellent communication skills

Project management certification (e.g., PMP) is advantageous

Proficiency in project management tools and methodologies

Strong problem-solving skills and attention to detail

Collaborative mindset with excellent leadership and organizational abilities Proven track record of working well with development