Technical Manager - Flyover

The Technical Manager, Flyover Chicago (“TM”) will report directly to the General Manager with a dotted line to the Director of Maintenance Engineering at Flyover Attractions (“FOA”), while working closely with other members of the Flyover Attractions, Flyover Las Vegas, Flyover Canada Vancouver, and Flyover Iceland teams.

The Technical Manager oversees the day -to day business of Flyover Chicago (“FOCH”) by providing technical leadership for the overall operation, maintenance, training, and systems integration of the ride, show systems, and facility equipment. This position will be responsible for the entire lifecycle of all pieces of equipment and is responsible for managing technical risks throughout the year.

Primary Responsibilities

• Ensure the smooth operation of business systems including, but not limited to ride, facility, and show systems
• Effectively build and maintain strong working relationships across all levels of the organization as well as external parties (landlord, contractors, suppliers, etc.)
• Be a strong leader for the technical team by championing recruitment, performance management, training, workforce planning/scheduling, and rewards and recognition programs
• Manage, track and report on maintenance, inventory and overall attraction status regularly
• Determine life cycles of all equipment assets and put together an action plan for replacement and repair based on engineering and ride manufacturer’s specifications
• Oversee and manage workplace health and safety policies and procedures to ensure a safe environment for both guests and employees
• Ensure effective communication strategies, policies and procedures are implemented, always reviewed and maintained both internally and externally
• Manage annual OPEX & CAPEX budgets based on targeted forecast
• Demonstrate high levels of commitment, organization, flexibility and innovation always

This list describes a lot of what an TM does, but no job description can anticipate every single issue or project that could come up. Pursuit and Flyover Attractions reserves the right to modify, reduce, add or change job details based on the needs of the business.

Ideal Experience and Behaviors

• A minimum of 3-5 years’ experience in a technical management role
• Possess a technical background in theme park maintenance and operation of ride control systems with an emphasis on motion base simulators
• Demonstrated knowledge of audio-visual systems, digital signage players, wiring, networked amplifiers, media servers, projection systems, DMX lighting, and other A/V peripheral equipment.
• Working knowledge of hydraulics, pneumatics, PLC, VFD, DC Servo, Solid State relays, etc.
• AIMS, NAARSO, or IAAPA certification and familiarity with ASTM F24, OSHA, and ADA requirements
• Medialon, Crestron or similar system experience
• Christie Digital or other large venue laser projector operation and maintenance
• Commercial construction and building maintenance, mechanical, electrical and plumbing systems, along with general maintenance of grounds, and other facility related areas
• Intermediate to advanced proficiency in networking, hardware, and software within a Microsoft Windows environment
• Experience in Computerized Maintenance Management Systems (CMMS) such as Maximo, ManagerPlus, and JDE Oracle
• Strong English verbal and written communication skills to enable effective decision making with management, training users, and to create required documentation
• Possess an ability to remain calm and think critically during emergency situations
• Exceptional problem-solving ability and high attention detail
• Available and if required flexible to work irregular hours including weekends, holidays, evenings and overnight
• Be prepared – this role requires legal ability to work in the United States, hold a valid passport and a driver’s license, and access to a vehicle

To handle this job successfully, any person hired must be able to perform each task well. Pursuit and Flyover Attractions will make any reasonable accommodation possible to help a person with disabilities to perform their job. This job is based in Chicago, IL. Pursuit is an equal opportunity employer. Due to the safety nature of this role, the selected candidate must successfully complete a criminal background check at the time of hire.