Technical Inside Sales Representative - Flow Control Group

Wilsonville, OR, USA Req #558

Wednesday, March 20, 2024

Company: Furrow Pump

About Us:Furrow Pump is your experienced chemical equipment distributor, custom skid builder, and polymer systems designer serving OR, WA, ID, MT, AK, and HI. Whether you need a complete packaged system, chemical-related products, repair services or just advice, we can help. We have the knowledge, expertise, and wisdom to help you find the right solution for your chemical handling needs.

Summary

The role is designed to strengthen the position of the company in both sales volume and margin, as well as ensure that customers who call in are provided knowledgeable support for our product lines. Customers of this group include Resellers and End Users. The Inside Sales Representative will have general knowledge in specific product line applications and be able to assist customers with the knowledge to purchase the proper equipment for the application. Furrow Pump Inside Reps will support the growth of sales volume and margin for the company, by developing relationships and providing service to resellers and their customers. The Inside Sales Rep will be expected to assist with the flow of technical data, customer history, CRM updates, quotes and other customer relationship functions.

Responsibilities

• Develop relationships with reseller customers.
• Manage sales and margin growth within a market area.
• Manage customer relationships to ensure proper resolution to technical challenges.
• Confirm equipment configuration, availability, and pricing to meet customer needs.
• Concept technical system solutions to accommodate system sales.
• Update CRM with all pertinent sales activities.
• Serve the intention of customer's satisfaction, retention, and delight.

• Demonstrated 5+ years of successful business to business sales.
• Technical aptitude is required to allow understanding of water treatment processes and how equipment works in those processes.
• Understanding of pump hydraulics and pump application, specifically metering pumps.
• Major water treatment component category expertise required, with 2+ years direct experience in sales and support of those components.
• Ability to manage several projects simultaneously while accurately moving each one to completion.
• Ability to manage and process deals among multiple personality types to provide a positive outcome to each situation.
• CRM systems experience.
• Application experience in the Boiler Cooling chemical equipment market a plus.

• Bachelor of Science, Bachelor of Administration, or a technical degree preferred.
• Technical Water and Chemical Application schools a plus.

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No Agencies, Please

Other details

• Pay Type Salary