Technical Field Service Technician - recruitAbility

Our client is a leader in manufacturing solutions, specializing in advanced labeling, marking, and coding systems for a variety of industries. As they continue to expand, they are seeking a Technical Field Service Technician to deliver top-tier technical support and service to their customers. This position requires out-of-statetravel.

What YOU get to DO at this innovative company:

• Provide technical support and problem-solving expertise for hardware, software, and related accessories at the customer's location.
• Install, integrate, and train customers on equipment functionality, both onsite and remotely.
• Apply knowledge in electronics, pneumatics, hydraulics, and mechanics to troubleshoot and repair equipment efficiently.
• Communicate clearly and professionally with customer teams, from operators to plant management.
• Ensure compliance with customer-specific safety and protective equipment protocols.
• Create and maintain accurate documentation, including service reports, expenses, and operating procedures.
• Foster and maintain positive customer relationships to drive satisfaction and repeat business.

What you NEED to SUCCEED in this challenging role:

• High school diploma or GED with 2+ years of related technical experience or equivalent training.
• Expertise experience with technical support
• Electrical and wiring training (certifications are a plus).
• Exceptional communication skills and a customer-focused mindset.
• A valid driver’s license is required
• The ability to travel out-of-state is required

What’s in it for YOU?

• Competitive salary and benefits package.
• Opportunities for professional development and cross-training.
• Paid time off, holidays, and comprehensive health plans.
• A dynamic, supportive work environment with room for growth.