Technical Facility Supervisor (Arcade/ Bowling) - Round1
Gurnee, IL 60031
About the Job
Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!
The Facilities Supervisor assists the Facilities Manager in the maintenance of bowling/Spo-cha (where applicable) equipment and/or amusement arcade games. In addition, the Facilities Supervisor support the Company’s programs designed to promote all products and/or services. Sports Challenge (Spo-Cha) equipment for locations that applies only. Travel may be required.
Essential Duties:
General:
- Provides tasks to team appropriately depending on the condition of the facility including Bowling,
- Arcade and Spo-cha machines.
- Follows up to complete any assigned work.
- Assist the Facilities Manager in servicing and maintaining the facility, bowling/Spo-Cha equipment, and amusement arcade games.
- Responsible for assisting Facilities Manager in the direction and supervision of department mechanics.
- Responds to customer complaints of machine malfunction; analyzes the mechanism to find the root of the problem.
- Responds to error calls for any bowling, spo-cha or amusement arcade issues.
- Maintain support and communication programs designed to promote products or services for the Bowling and Amusement Departments.
- Follow equipment operational compliance with appropriate laws and policies including OSHA safety practices and procedures.
- Trains other mechanics in safety procedures and standards of operation for all equipment, building maintenance, and preventative maintenance programs.
- Stay informed on company’s policies and procedures under the direction of Facilities Manager as they relate to the Bowling and Amusement Departments.
- Conducts inventory on all facility equipment including Bowling, Amusement and Spo-cha related items.
- Ensure Mechanics are following all company procedures and policies on Facility maintenance.
- Other tasks as assigned by Facilities Manager and/or General Manager.
- Ability to work varying shifts including weekends and holidays, as well as overtime to support business needs.
- Keeps a clean and organized workshop.
Bowling:
- Updates the R1/manufacturer’s preventative maintenance charts for the bowling center equipment as posted.
- Conducts maintenance and repairs on bowling lanes, pinsetters, oiling machines and other bowling-related equipment.
- Must successfully complete the mechanic training programs for the pinsetter type of their assigned center, as well as any other training programs developed for their position.
Amusement (Arcade)
- Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in arcade machines.
- Conducts maintenance and repairs on arcade machines, and other general facility areas.
- Must successfully complete the mechanic training programs designed for their position.
Spo-Cha *For locations that applies only:
- Updates the R1/manufacturers’ preventative maintenance charts for the Spo-Cha equipment as posted.
- Conducts maintenance and repairs on Spo-Cha equipment and Spo-Cha arcade machines.
- Assist Facilities Manager with the installation, maintenance, and repairs of both mechanical and electronic issues in Spo-Cha arcade machines.
- Must successfully complete the mechanic training programs designed for their position.
Facility:
- Perform other Facility maintenance and repair tasks.
- Ability to readily identify most common problem with components such as controls and audio systems.
Non-Essential Duties:
- Conducts alcohol and age restriction control in accordance with company policies.
- Maintains high ethical standards in the work place.
- Reports all irregular issues and problems to general management for solution.
- Maintains good communication with all employees and outside contacts.
- Complies and maintains confidentiality of all company policies and procedures.
- Responsible for maintaining a clean and safe working area.
Qualifications:
- Technical Facilities Supervisor must possess a strong sense of customer service and interpersonal skills to include high integrity and respects for everyone.
- The Facility Supervisor must demonstrate solid communication skills, strong critical and analytical thinking skills, and appreciation for diversity (thought, ethnic, gender, etc.).
Education and/or Experience:
- 3 to 5 years of related experience; or equivalent combination of education and experience.
Work Environment:
- While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
- The noise level in the work environment is usually loud.
Physical Demands:
- While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
- The employee is required to stand and walk for extensive periods of time without breaks during busy times.
- In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
- Lifting and/or moving up to 100lbs with assistance is required.
If interested, please submit your resume or apply online at www.round1usa.com.
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Source : Round1