Technical Director - Empower AI Inc.

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Empower AI: Provides strategic leadership, architectural guidance, technical integration, and direct operational engineering support to align contract support with customer requirements and priorities. Develops and maintains systems and information processes to support enterprise mission needs; develops information technology rules and requirements that describe baseline and target architectures. Establishes and maintains information technology policies, procedures and standards. Interfaces with customer technical and project leadership. Serves as the Alternate Program Manager.

Highlights of Responsibilities:

• Supports the Program Manager in the development, management, and execution of the contract support strategy
• Collaborates with the Empower AI Leadership, Staff and Government Customers to provide industry vision and strategic direction with regard to customer missions
• Participates in account strategy sessions, strategic assessments, and design reviews to validate enterprise approach and associated work products
• Accountable for the Services Portfolio
• Establishes, manages and refines service delivery processes
• Establishes guidance for Operational Frameworks and Practices (e.g. ITIL, PMP, Agile)
• Oversees cross-functional team knowledge transfer sessions
• Drives the technology innovation vision, strategy, and execution .
• Maintains Empower AI reach back with corporate and teammate Centers of Excellence (CoE) to drive best practices in IT Service Management, Program Management, Agile methodologies, and Software Development
• Coordinates the engagement of engineers with Empower AI’s innovation lab to demonstrate, test, and explore potential service improvements and innovations
• Oversees the Empower AI Continuous Improvement program
• Supports the operational leads in ensuring technical integration across the contract and fostering innovation
• Guides the determination of information technology inadequacies and/or deficiencies that affect the contract’s ability to support/meet contract requirements and organizational goals
• Provides guidance and direction to contract staff, acts in a consulting and/or advisory capacity

Minimum Requirements:

• TS/SCI clearance or eligibility
• Bachelor’s degree
• 10 years of IT management or engineering leadership experience
• Experience working in the defense industry
• DoD Cyber Workforce Framework (DCWF) Project Manager qualified (DCWF 802)
• CISO, CCSP, CISA, CISM, CISSP, CISSP-ISSEP, CISSP-ISSMP, or GSLC certified
• Project Management Institute (PMI) Project Management Professional (PMP) or Program Management Professional (PgMP) certified
• Information Technology Information Library (ITIL) Foundation certification

Preferred Qualifications:

• Master’s degree
• ITIL Intermediate, Practice Manager, Managing Professional, or Strategic Leader certification
• Experience supporting Army Information Technology programs

Physical Requirements:

• Sitting for long periods
• Standing for long periods
• Ambulate throughout an office
• Ambulate between several buildings
• Travel by land or air transportation 10% or less

It is the policy of Empower AI to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. In addition, we affirm that all compensation, benefits, company-sponsored training, educational assistance, social, and recreational programs are administered without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, or gender identity. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations.  Empower AI is a VEVRAA Federal Contractor.