Technical Customer Support Specialist (Tier II) - EverCharge
San Francisco Bay Area, CA
About the Job
EverCharge provides advanced electric vehicle charging solutions powered by our SmartPower technology, which allows us to install 15x more stations while eliminating expensive infrastructure additions. In short, we can install more stations for less money, which furthers our mission to enable EV adoption for everyone!
We are expanding our Customer Support team to include a full-time, Tier II or III, Technical Customer Support Specialist. This is a unique opportunity for an advanced technical support professional interested in lending technical expertise and problem resolution. This role will require weekend rotation, reliability, commitment of an experienced technical support specialist and someone who is ready to advance their skills working alongside our engineering team.
Who are we looking for?
A technical support specialist with strong knowledge of Linux command tools and processes who is proficient in Linux shell with Python (scripting) experience. Due to the nature of this position, our ideal candidate has experience providing remote-technical support, is highly reliable, responsive, and possesses a strong customer-service mentality.
EverCharge, Inc. prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
* No third-party solicitation. Candidates must apply directly to the job posting.