Technical Communications Specialist, Senior - Zebra Technologies

Remote Work: Hybrid



Overview:


At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.





Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.





You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.





Let’s create tomorrow together.





This role will be communicating technical information to end users of Zebra products and applications using writing, editing, design, illustration, or multimedia skills.





Candidate will work on a hybrid schedule in Holtsville, NY or Lincolnshire, IL


Responsibilities:


Essential Duties and Responsibilities:



+ Act as lead and SME for technical writing on team. Mentor other technical writers on best practices.


+ Drive process improvements and document guidelines/standards to ensure continuity of style of content.

Build and maintain a comprehensive library of technical terminology and documentation.


+ Write clear, concise, and informative documentation to educate external developers, partners, and prospects on Zebra’s features and functionality


+ Evaluate project requirements, analyze audience needs, and recommend appropriate externally-facing documentation


+ Drive process improvements and document guidelines/standards to ensure continuity of style of content


+ Build and maintain a comprehensive library of technical terminology and documentation

Act as lead and SME for technical writing team. Mentor other technical writers on best practices


+ Work closely with engineers, product managers, and other team members to collect source information, obtain technical reviews, and test functionality, as necessary


+ Participate in team initiatives to establish style and process guidelines, provide input into tool and usability decisions, and contribute occasionally to internal documentation



Qualifications:


Minimum Qualifications:



+ Bachelor’s degrees in Technical Writing, English, Communications, or a related field


+ 5+ years of experience in technical writing


+ Proven experience with DITA (Darwin Information Typing Architecture)


+ Demonstrated experience writing documentation for targeted audiences


+ Must be able to work on a hybrid schedule in Lincolnshire, IL or Holtsville, NY



Preferred Qualifications:



+ Knowledge of Adobe FrameMaker


+ Ability to work both independently and collaboratively, learn new skills quickly, and balance multiple projects


+ Ability to work with a variety of stakeholders, both technical and non-technical


+ Knowledge of technical writing standards and familiarity with common style guides



Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability and protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.





Know Your Rights:


https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf





Conozca sus Derechos:


https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf





We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.





Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.







Zebra Total Rewards includes more than just pay and is structured to meet the needs of our changing global business and evolving talent. We are committed to providing our employees with a benefits program that is comprehensive and competitive – including healthcare, wellness, inclusion networks, and continued learning and development offerings. We offer community service days, in addition to the traditional insurances, compensation, parental leave, employee assistance program and paid time off offerings depending on the country where you work.





Salary: USD 73400.00 - USD 110200.00 Yearly



Salary offered will vary depending on your location, job-related skills, knowledge, and experience.

Additionally, all Zebra roles are eligible for cash incentive programs. For example, sales roles have additional opportunity to earn substantial variable compensation tied to quota achievement. In most other roles, the Zebra annual cash incentive program links Company and individual performance together. Some roles may also be eligible for long-term incentive equity awards.




To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com (https://www.zebra.com/ap/en.html) email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.