Technical Claim Manager-Personal Umbrella (hybrid) - RLI Insurance Company
New York, NY
About the Job
About Us
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us.
RLI is a Glassdoor Best Places to Workcompany with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Our insurance subsidiaries are rated A+ “Superior” by AM Best company and A “Strong” by Standard & Poor’s. Check out our strong financial track recordhere.
Principal Duties & Responsibilities
-Proactively handle Personal Umbrella Liability claims (auto, premises and personal liability) with a detailed focus on claim investigation, evaluation, and monitoring of primary carrier activity to achieve optimum results.
-Effectively investigate and analyze complex coverage issues and write coverage letters as appropriate.
-Complete timely and thorough investigations into liability and damages for early exposure recognition.
-Focus on claims resolution with timely and effective liability investigations and damage evaluations and reserve setting.
-Handle claims in accordance with RLI's Best Practices.
Education & Experience
-Typically requires a bachelor’s degree and 6+ years of relevant legal or technical claims experience.
-Experience handling large exposure third-party liability claims on a primary/excess basis is preferable.
-Significant experience in effective handling of policy limit demands in New York and other Northeast states.
-Must be able to excel in a fast-paced environment with little supervision.
-Effectively work with primary carriers and defense counsel and understand umbrella/excess handling and management of outside counsel.
-Ideal candidate will have superior working knowledge of case law, statutes and procedures impacting the handling and value of liability claims in New York and other Northeast states.
Knowledge, Skills, & Competencies
-Ability to use analytical methods in complex claim processes to find workable solutions.
-Ability to generate innovative solutions within the claims department.
-Ability to communicate findings and recommendations to internal and external contacts on claim matters.
The starting base pay for this position is dependent on a variety of non-discriminatory factors, including but not limited to relevant skills, experience, education, specialty, and internal equity. The base pay range for this position, based on expected work location and job level is:
$120,000.00 - $160,000.00
Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
Nationwide employment opportunities
Training & certification opportunities
Tuition reimbursement
Education bonuses
Diversity & Inclusion
Our goal is to attract, develop and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. We actively support, and participate in, initiatives led by the American Property Casualty Insurance Association that aim to increase diversity in the insurance industry. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.
RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.
Total Rewards
At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.
Financial Incentives
Employee stock ownership plan (ESOP)
401(k) — automatic 3% company contribution
Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
Annual bonus plans
Work & Life
Paid time off (PTO) and holidays
Paid volunteer time off (VTO) to support our communities
Parental and family care leave
Flexible & hybrid work arrangements
Fitness center discounts and free virtual fitness platform
Employee assistance program
Health & Wellness
Comprehensive medical, dental and vision benefits
Flexible spending and health savings accounts
2x Base Salary for Group Life and AD&D insurance
Voluntary life insurance for purchase
Critical Illness & Accident insurance
Short-term and long-term disability benefits
Source : RLI Insurance Company