Technical Business Analyst - Unique Software Development

WHO WE’RE LOOKING FOR

Unique Software Development is seeking a Technical Business Analyst Intern to collaborate with internal technical resources and clients to document requirements. Our Business Analysts are client-facing and are responsible for 1) understanding the client's needs (even when they don't initially know what they are), 2) coordinating daily with project managers and developers, 3) defining and drafting business, product, and technical requirements, and 4) managing the complete lifecycle of software builds.

You will become the client subject matter expert working with a cross-functional team while drafting requirements, project plans, and user documentation. You will also be responsible for the formulation of end-to-end software workflows. You will be engaged in “all things product” in the SDLC of our projects – from conceptualization to implementation and release.

Our ideal candidate comes from a similar role working for a smaller software development company or other technology-oriented company. You must have software development experience as a Technical Business Analyst. We work across industries so we welcome applicants with experiences across financial services, retail, healthcare, and logistics. This role requires a self-starter who isn't afraid to ask questions, to present ideas, and who has an innovative and consultative mindset with an extreme detail orientation. You must have a passion for, and history of, documenting requirements and releasing top-notch B2B and/or B2C experiences on web and mobile platforms. You should understand database structures and API scripting. This is an opportunity for someone to gain tremendous experience in designing and delivering groundbreaking applications across a variety of industries, while serving in a client-facing capacity.

WHAT YOU’LL DO

Technical Business Analysis:

• Elicit and gather requirements by reviewing UI/UX and business requirements in collaboration with our clients.
• Define product requirements and commit documentation within Atlassian Confluence and JIRA, while ensuring successful knowledge transfers with technical team members.
• Construct workflows and wireframes in LucidChart to demonstrate entity lifecycles, user journeys and technical processes.
• Ensure all high-level criteria is converted into user stories with clear acceptance criteria and use cases.
• Groom and manage backlogs of user stories, refinements and estimates based on priorities.
• Assess technical feasibility by working with technical leads to tie backend documentation and capabilities into requirements needed to accomplish the desired frontend UI/UX.
• Support Project Managers and Product Managers with agile ceremonies including sprint retrospectives, sprint demos, standups, sprint planning and more.
• Support quality assurance for user story acceptance by working with QA Engineers to ensure that the delivered features meet client acceptance criteria with appropriate test cases.
• Support SCRUM teams with general inquiries around requirements by answering questions and coordinating with stakeholders on retrieving the needed information.
• Work with Technical Architects to diagram system processes and flows.
• Contribute to continuous improvement of business analysis best practices and methodologies.

WHAT YOU’LL BRING

Experience and Knowledge:

• Bachelor’s degree in Business Administration, Computer Science or a related degree.
• Deep knowledge of Atlassian (JIRA/Confluence) products.
• Deep knowledge of LucidChart/Visio products.
• Fundamental knowledge of Microsoft SQL and DBs.
• Fundamental knowledge of REST APIs.
• Working knowledge of Microsoft Office products.
• CSPO certified SCRUM Product Owner preferred.

Capabilities:

• Capability to define requirements on a “greenfield” product from conception to launch.
• Previously worked on custom B2B and/or B2C products delivered to market.
• Ability to convey complex system specifications via organized product requirements.
• Proactive communication style with the ability to act as a thought and collaboration lead.
• Strong problem-solving and creative capabilities.
• Strong technical skills with the ability to conceptualize databases and test partner APIs.
• Strong organizational skills with the proven ability to complete complex tasks on multiple projects with minimal supervision.
• Strong interpersonal skills with the ability to work effectively in a distributed team environment.
• Naturally curious with a desire to discover solutions to both everyday and unique situations.
• Passion for technology and innovation.

WHO WE ARE

Unique Software Development is a digital innovation agency focused on enterprise mobile/web application development, machine learning, and connected systems. From our headquarters in Dallas, TX to our offices and development labs in Europe and Asia - we look to fundamentally make this world a better place with each product, system, experience, and app we release.

Joining our team will give you endless opportunities to use your passion, ingenuity, experience, and pragmatism to build impactful products that directly affect thousands of users with multiple complete “greenfield” client builds each year.

When you start here, you’ll find yourself in an environment that's exciting, motivating, challenging, and fun. You will work with every member of the team, and most importantly, your concepts will be directly reflected in the products we develop for our clients and define pathways for future features to pursue.

WHAT WE PROVIDE

Environment:

• Remote Working Schedule.
• Dog-friendly workplace.
• Casual attire dress code.

Compensation:

• $25.00 - $35.00 hourly wage.
• 30 hours maximum weekly commitment.

Location:

• Dallas, TX 75206
• Relocation assistance is not provided and we are unable to sponsor visas at this time.