Technical Architect-SalesForce - RCM Technologies (USA), Inc.
Raleigh, NC 27601
About the Job
Job Title: Technical Architect-SalesForce
Job Function: Mid-Senior level CRM duties
Job Type: Full Time
Location: Offsite & on premises as needed in Jacksonville, FL & Raleigh, NC
About RCM:
RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
Required Experience:
The Technical Architect (Salesforce) is a role within the RCM Technologies organization. The Technical Architect (Salesforce) will be responsible for translating business requirements into well-architected solutions for RCM's (Life Sciences, Financial, Government and Education) clients.
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency Statement:
For job requisitions posted to certain locations, RCM Technologies is required by law to include a reasonable estimate of the compensation/pay rate range. This range is specific to certain locations and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Compensation Range
Salary: $140,000.00/yr. - $175,000.00/yr.
Disclaimer:
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
##LI-MP2
Job Function: Mid-Senior level CRM duties
Job Type: Full Time
Location: Offsite & on premises as needed in Jacksonville, FL & Raleigh, NC
About RCM:
RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
Required Experience:
The Technical Architect (Salesforce) is a role within the RCM Technologies organization. The Technical Architect (Salesforce) will be responsible for translating business requirements into well-architected solutions for RCM's (Life Sciences, Financial, Government and Education) clients.
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform and associated technologies
- Provide estimates of the level of effort to implement a solution based on business requirements
- Lead technical design sessions, designing and documenting technical solutions that are aligned with the client's business objectives
- Provide guidance during evaluation of a business requirement and how it can be met with either point-and-click configuration or code and customization
- Lead the technical delivery of Salesforce implementations including
- Development of custom solutions and integrations
- Managing technical scope and client expectations
- Providing hands-on expert level assistance to developers for technical issues
- Supporting the execution of test plans and ensuring a quality solution is delivered
- Participate in user meetings to gain understanding of processes, current state, and challenges.
- Oversee/manage technical resources to ensure solution delivery is built to specifications and delivers value to the end users.
- Provide updates and status reports to the Project Manager around progress and any issues or blockers
- Provide advice and guidance on functionality and implementation strategy for CRM solutions
- 10+ years of Salesforce experience with the last 5+ years as a Technical Architect in the Financial Services and /or Life Science domains
- Expert level understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Financial Cloud) with functional knowledge of the entire product suite, including Marketing Cloud, Integration Cloud, and App Cloud
- Strong knowledge and experience of Salesforce development, configuration, and administration capabilities
- 10+ Hands-on Lightning, Apex, Visualforce, JavaScript, HTML, and CSS development experience
- 5+ years Web Services development or experience with the Salesforce API (REST/SOAP/Bulk, etc.)
- Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
- Ability to handle multiple priorities and work under pressure
- Good functional knowledge of Financial Servies or Life Sciences processes
- Expertise in the following areas is Required:
- Veeva CRM and Salesforce CRM
- Strong knowledge of business strategies, processes, and operations within a commercial lending organization
- Certifications highly preferred:
- Active Salesforce certifications (Application and System Architect)
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Pay Transparency Statement:
For job requisitions posted to certain locations, RCM Technologies is required by law to include a reasonable estimate of the compensation/pay rate range. This range is specific to certain locations and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Compensation Range
Salary: $140,000.00/yr. - $175,000.00/yr.
Disclaimer:
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
##LI-MP2
Source : RCM Technologies (USA), Inc.