Technical Account Manager (Hybrid) from Intelliswift Software
Lehi, UT 84043
About the Job
Job Title: Technical Account Manager (Hybrid)
Location: Lehi, UT 84043
Duration: 5+ months.
Intelliswift Software Inc. conceptualizes, builds, and supports the world's most amazing technology products and solutions. Our team of rich experts from diverse backgrounds contributes to making Intelliswift one of the most reliable partners in IT and Talent solutions. We specialize in delivering world-class Digital Product Engineering, Data Management and Analytics, and Staffing Solutions services to Fortune companies, SMBs, ISVs, and fast-growing startups.
Job Description
- Bachelor's Degree in related field of the technical industry or equivalent experience
- At least five years of full-time experience in consultative, customer support and/or related role in marketing technology.
- Exceptional CX focus and abilities.
- Demonstrable ability to adapt to new technologies and learn quickly.
- Proven presentation skills, including confidence and comfort over the phone and in front of audiences both small and large.
- Professional demeanor, ability to collaborate with and lead teams with dynamic strengths, and presenting with client managers, directors, and VPs including CMOs and CXOs.
- Excellent, sophisticated written and verbal communication skills
- Strong conflict resolution and negotiation skills
- Tenacious in driving closure around blocking issues and open technical issues
- Strong personal organization skills, as well as prioritization and time management skills
- Ability to manage multiple, sophisticated, high-priority tasks and situations across multiple accounts.
- Excellent problem-solving skills, with a validated ability to identify issues, tackle them quickly and thoroughly, using peers and internal resources as applicable.
- Travel to client locations as (approximately 15-20 percent).
- Familiarity, awareness, or strong solid understanding of development methodologies and technologies in one or more than of the following: JavaScript, jQuery, Java, JSP; HTML, HTML5, XHTML, CSS; REST, XML, J2EE Application Services, Database Technologies, LDAP Server Technology, OSGI Framework.
- Tagging and implementation familiarity or experience.
- Analysis principles and interpretation experience.
- Understanding of and experience with marketing software and domain principles.
- Experience and familiarity with the following solutions (a plus but not a hard requirement): Adobe Experience Manager, Adobe Workfront or Adobe Experience Platform
- Familiarity with Agile development methodologies, such as, Scrum
- Familiarity with SaaS UX and navigation
- Understanding of performance tuning and optimization
- Understanding with debugging coding languages
- API-level knowledge of third-party applications is a plus.
- Comprehension or experience in a wide-range of computer operating systems and software with emphasis on installation, solving, upgrading, integration and client/server operations is desired.
Equal Employment Opportunity Statement
Intelliswift celebrates a diverse and inclusive workforce. We offer equal employment opportunities to all applicants and employees. All qualified applicants will be considered regardless of race, color, sex, gender identity, gender expressions, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other protected basis under the law.
Americans with Disabilities Act (ADA)
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact Intelliswift Human Resources Department
Other Employment Statements
Intelliswift participates in the E-Verify program.
Learn More
For information on Intelliswift Software, Inc., visit our website at www.intelliswift.com.