Tech Campus Grave Shift Supervisor - Securitas Security Services USA, Inc.

Position: Security Supervisor Reports To: Operations Manager Location: Redmond, WA Salary Range: $29.50/hr FLSA: Non-Exempt JOB SUMMARY: The Security Supervisor supports and augments the Operations Manager's duties, and functions as relief for scheduled and unscheduled absences or other conflicting obligations that render the Operations Manager unavailable. The Security Supervisor will perform regular duties including but not limited to commanding emergency responses, arranging and adjusting schedules, review of reports, vehicle maintenance oversight, in-service training, post inspections, and other duties assigned by the Operations Manager. ESSENTIAL FUNCTIONS: The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. A Security Supervisor might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Security Supervisors are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties, or tasks, Security Supervisors are required to know and follow safe work practices, and to be aware of Company policies and procedures related to job safety, including safety rules and regulations. Security Supervisors are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties, or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable Company policies and procedures. In the event of uncertainty or lack of knowledge of Company policies and procedures, Security Supervisors are required to request clarification or explanations from superiors or authorized Company representatives. 1. Accept the responsibilities and fulfill the obligations of a Security Officer: protecting life and property; preventing and reducing losses and crimes against the employer's business or other organizations and institutions to which assigned; upholding the law and respecting the constitutional rights of all persons. 2. Diligence and dependability in discharging duties upholding laws, policies and procedures that protect the rights of others at all times. 3. Report, without hesitation, any violations of the law or of the Company's or Client's regulations. 4. Respect and protect the confidential and privileged information of the employer or Client. 5. Cooperate with all recognized and responsible law enforcement and government agencies in matters within their jurisdiction. 6. Coordinates day to day operations. 7. Coordinates scenario based training. 8. Supporting the Field Services Manager, lead and manage supervision of field personnel and security operations at the Technology Campus Global Security account. 9. Maintain and update security procedures. 10. Administer Counseling and Corrective Action Reports as directed by, or in the absence of the Field Services Manager. 11. Communicate all employment and position changes, attendance discrepancies, vacation, leave of absence to the Field Services Manager. 12. Ensure all officers are following and enforcing all Securitas, Technology Campus Virtual Security Operations Center and Field Operation policies and procedures. 13. Coordinate event staffing support with the Scheduling department. 14. Provide feedback to the Field Services Manager for officer performance evaluations. 15. Provide timely and accurate weekly and monthly input to Field Services Manager to assist in generating operational reports. 16. Assist in investigating customer complaints and provide alternative methods for resolution. 17. Assist with the Virtual Security Operations Center and Training Department to coordinate operational drills. 18. Perform other duties as directed by Management. 19. Performs scheduling and time verification duties required for maintaining proper staffing levels of assigned shift. Maintain and update the Securitas Automated Field Enterprise System (SAFES). **What We Offer:** + Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options + Paid Time Off (Sick time accrued at 1 hour/ 30 hours worked, 80 hours of vacation time per yr for the 1st 1-4 years of employment.) + Paid Holidays (11 per yr.) + Paid Family Leave (up to 12 weeks a yr in accordance with State law) + Parental Leave (4-10 weeks of paid time off) + Paid Weekly + Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More! + Free Uniforms & Paid Training - Free Guard Card Class!! + Employee Assistance Program & So Much More! **Position Requirements:** + 18 years of age or older + High School Diploma or GED Required + Standard computer / technology skills needed + Must be reliable, accountable, punctual, and have a strong work ethic + Must have a strong grasp of appropriate and professional verbal / written communication + Conflict resolution and de-escalation skills a plus + Customer service background preferred + Must be able to interact with a wide range of individuals in a professional manner + Must be able to conduct patrols throughout shift + Must have great attention to detail + Must be comfortable conducting access control duties + 3-4 years of Security experience or previous Military + Safe Driver Certified All candidates must be able to pass a drug test and background check See a different world. EOE/M/F/Vet/Disabilities MINIMUM HIRING STANDARDS: + Must be at least 18 years of age. + Must have a reliable means of communication (i.e., pager or phone). + Must have a reliable means of transportation (public or private). + Must have the legal right to work in the United States. + Must have the ability to speak, read, and write English. + Must have a High School Diploma or GED. + Must be willing to participate in the Company's pre-employment screening process, including drug screen and background investigation. COMPETENCIES (as demonstrated through experience, training, and/or testing): 1. Accomplishing Responder Qualified status within the first sixty days of employment. 2. Successfully complete Securitas Supervisor Training Modules within the first year in job. 3. Compliance with account attendance policy. 4. Excellent organizational skills. 5. Meets and continues to meet any applicable state, county, and municipal licensing requirements for Security Officers. 6. Meets and continues to meet requirements for specific skills, certifications, or authorizations specified for the assigned accounts. 7. Working knowledge of security operations and procedures. 8. Function effectively in a teamwork environment. 9. Adapt to multiple changing priorities. 10. Adhere to strict confidentiality requirements. 11. Demonstrated understanding of a variety of security and safety devices and controls. 12. Maintain professional composure when dealing with unusual circumstances. + Intermediate use of personal computer required and a working knowledge of Microsoft Word and Outlook + Strong oral and written communications. + Strong customer service and service delivery orientation. + Interact effectively at various social levels and across diverse cultures. + Take initiative and achieve results. + Adapts to changes in the internal and external organizational environment. WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS: With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include: + Maintaining composure in dealing with authorities, executives, Clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. + Must undergo and meet Company standards for background and reference checks, controlled substance testing, and behavioral selection survey. + Required ability to handle multiple tasks concurrently. + Computer usage. + Handling and being exposed to sensitive and confidential information. 1. Regular use of a vehicle for the performance of duties. + Regular talking and hearing. + Occasional walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. + Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds. + Close vision, distance vision, and ability to adjust focus. EOE/AAP M/F/D/V **About Us** Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team. **About the Team** Our Company Mission: Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Our Values: Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community. Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information. Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises. Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.