Team Shift Manager - Evolution Americas

America’s leading online casino provider, Evolution, is expanding its team! While our games come alive with real-time talent and interactions, players from around the world join virtually. Every day, thousands wager real money across a variety of platforms, diving into one of our 50+ interactive games.

Since our inception in 2006, Evolution has pioneered the Live Casino Game Industry. We've transformed the gaming landscape by designing and hosting the most-streamed, interactive casino tables and slots globally."

Our services, which allow licensees’ players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple international industry awards, including the ‘Casino Content Supplier of the Year’ at the 2019 EGR North America Awards. 

Our New Jersey Studio was launched in August of 2018 as Evolution's first U.S. based Studio to serve a growing base of local clients. The studio currently has about 150 employees, residing in the welcoming casino world of Atlantic City.

Summary

The Team Manager will be charged with the responsibility to ensuring operational excellence at all times.

The main responsibility of the Team manager is to give full consideration to GPs' needs, our company's goals and business needs, and to find a balance between both. The well-being of the team and the smooth running of the business are to be considered of equal priority whilst performing floor supervision duties.

Many of these tasks are performed ad hoc and are often unpredictable. It is vital that a person in this position uses good judgement to make the right decision for the operation while always showing the highest level of character.

Responsibilities

• Manage, supervise, coach, motivate and build team spirit
• Present new ideas and policies to prospective teams
• Work within your own team/s to produce the required results and to meet Company targets
• Analyze employee data and performance
• Manage employee expectation and eventual requests
• Establish and maintain cross departmental cooperation
• Work with internal systems (JIRA, TTS, WIKI, Evo Desk, NEVOS, etc.)
• Handle disciplinary cases
• Manage projects and deadlines set by your direct managers
• Propose initiatives and ideas that will benefit the department
• Manage ad-hoc situations which may occur on shift in an appropriate manner
• Routine floor walks within the studio
• Manage, motivate, and improve the performance of an assigned team/s

• Technically proficient in computer programs, especially Microsoft Office
• Minimum 3 years of Supervisory or Shift Leader experience
• The ability to work flexible hours
• Managerial courage to lead and hold others accountable
• Prompt and organized
• Travel may be required

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Evolution New Jersey was established in 2018. More information on Evolution.com.

We offer: 

• Benefits Package:
  • Medical, Dental, & Vision Insurance
  • 401k Match
  • Paid Time Off, Sick Time Accruals & Paid EVO Days
  • Nationwide Employee Discount Program
• Career Growth:
  • Career Advancement Opportunities
  • Employee Referral Program
  • Paid Casino Game Presentation & Technique Training
• Additional Perks:
  • Casino License Reimbursement
  • Paid Training & Break Time
  • Centrally Located Modern Studio Environment with Break Room & Refreshments

All your information will be kept confidential according to EEO guidelines.