Team Member – Cashier

About Greenery Co.

Greenery is a new, healthy fast casual restaurant with a mission to make it easier to make good choices. We believe our restaurant is a starting place for people to create healthy habits for what we eat and how we treat ourselves. All of our food is purchased fresh and made from scratch daily. We are obsessed with details and even more obsessed with positively investing in our team. We believe that we can't do right by our customers and community without starting at home first.

Beliefs we live by:

• Respect – First and foremost we treat each other, our customers, and our community with appreciation and dignity.
• EVERY detail counts – We start with the small things because even the smallest things make a difference. Treating our team members like family, the ingredients we source, the food we create, every customer interaction, and the environment we do it in.
• Constant Learning – We will be the first to admit that we don't have all the answers. We believe in failing fast, asking all the questions, and always looking for ways to improve.
• Goodness starts from the inside out – We can't do right by our customers if we don't start with our team.
• Leave our community better than we found it.

Position Overview

As a service team member, you will be an ambassador of Greenery Co.'s beliefs. You will be a key part of the guest experience through face-to-face customer interactions and our one-on-one service model. You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them, making their salads on the line, and ending their experience at the cash register. You will report to the General Manager and Assistant Manager but will be empowered to make your own decisions to create the best experience for our guests. We encourage our team members to be well-rounded and regardless of what position you start in with us, you will have the opportunity to be cross-trained and will be tasked with taking on different positions within our team.

Responsibilities

• Maintain cleanliness of front line, lobby, bathrooms, and patio area. Take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, and bathrooms
• Learn and maintain knowledge of our changing salad menu to effectively communicate all ingredients to guests
• Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line
• Maintain knowledge of critical dietary information and demonstrate proper food handling
• Set up, maintain, and break down front line area
• Operate POS register to complete customer transactions
• Greet guests, guide the customer journey, resolve guest issues, and properly inform guests of cashless transactions
• Maintain cleanliness and organization of online-ordering (OLO) pick-up area; organize OLO shelf, and help guests locate their salads

Requirements/Desired Traits

• Food, Restaurant, Team and/or Customer Service experience
• A team player with a positive proactive attitude
• Quick and adaptable learner
• Excellent and collaborative communication skills
• A knack for delivering personable customer service and a desire to make connections with guests everyday
• Accountable for upholding high standards

Greenery Co. Benefits

• Competitive pay
• Complementary Greenery
• A defined career path with opportunities for both personal and professional development
• Opportunity to join an exciting new brand with a collaborative family of people focused on living our core values

COVID-19 Procedures

In order to keep our team safe, we will take temperatures before the start of a shift. We will also provide face masks, gloves, and hand sanitizer throughout the space, and require all customers to wear masks.

Greenery Co. is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Greenery participates in the federal government's E-Verify program to determine employment eligibility.

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