Team Leader/Manager - Chick-fil-A
Cross Roads, TX 76227
About the Job
At Chick-fil-A Cross Roads, the team member role is more than just a job, it's an opportunity. Whether you are looking for a positive work environment, the opportunity to grow and develop as a leader, or to create memories alongside a team of people looking to serve our community with genuine care and hospitality - Chick-fil-A Cross Roads is the place for you!
Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.
Managers lead shifts and own an area of the business such as Training, Human Resources, Financial Return, Food Safety & Quality, etc. They work directly alongside the Executive Director and Senior Director of Operations to lead teams of 20-30 daily and move the needle around organizational results in the area of the business they oversee.
Responsibilities include:
- Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
- Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
- Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
- Insures that workstations are clean at all times.
- Insures that cashiers follow cash handling procedures at all times.
- Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
- Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
- Perform any of the tasks above as needed throughout shift.
- Addresses guest issues that may arise; consults with management regarding complex issues.
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
- Communicates employee performance and policy/procedure violations to management for appropriate handling.
- Leads by example and adheres to all Company policies and procedures.
Additional Benefits Include:
- Flexible Scheduling.
- Competitive Pay.
- Positive Environment.
- Every Sunday Off.
- Leadership Opportunities.
- Scholarship Opportunities.
- Meal Benefits.
- 401 (k) Program.
- Medical, Vision, and Dental Plans are also available and discounted (completely paid for and included in the compensation package for Assistant Director and Director roles).
Apply today - we look forward to working alongside you!
About Chick-fil-A:
At Chick-fil-A Cross Roads, we like to say our purpose is to "Love on People; Grow our Business". Our goal is to make the lives of others better and happier through genuine service, encouragement, positivity, and looking for any and every way we can make the lives of those around us richer. We also seek to grow and make the most of every day and every opportunity. One of the best ways we can "Grow our Business" is by growing and developing as people and professionals ourselves.Shawn SelfOwner/Operator
Source : Chick-fil-A