Team Lead - Salesforce - GEHA, Inc.
Atlanta, GA
About the Job
Summary
The Salesforce Team Lead plays a critical role in managing and leading a team of Salesforce Administrators and Developers to achieve the organization’s technological goals. The Team Lead is responsible for overseeing and managing a team of technology professionals in their respective area of discipline, to ensure the successful development, implementation, and oversight of technology solutions. The Team Lead is the bridge between the manager (who focuses more strategy and oversight) and the technical team, ensuring that projects are delivered on time, within scope and meet quality standards. As a people leader, the role is also responsible for hiring, onboarding, setting expectations, coaching, 1:1’s, quarterly performance and engagement conversations and leading in a way that drives results and high levels of employee engagement. This role involves a balance of Salesforce technical expertise, leadership, project management, and effective communication to drive the team's performance and deliver high-quality solutions.
Duties
Leadership and Team Management
- · Lead, mentor and provide day to day guidance to a team of Salesforce professionals, fostering a collaborative and productive work environment by facilitating teamwork and promoting a positive work atmosphere.
- · Provide mentorship, coaching, and support to team members, aiding in their professional growth and skill development. Coach, develop and provide opportunities for regular feedback, engagement discussions and consistent execution of key initiatives.
- Project Coordination and Execution
· Collaborate with project managers and business analysts to define project scope, objectives, and technical requirements.
· Coordinate with cross-functional teams to ensure alignment of technical solutions with project goals and timelines.
Technical Expertise
· Lead the design and implementation of Salesforce solutions
· Collaborate with business stakeholders to gather requirements and provide scalable solutions
· Ensure Salesforce platform stability and performance
· Develop and enforce Salesforce best practices and governance policies
· Conduct regular system audits and prepare for Salesforce upgrades
· Provide support and training to end-users
· Stay up-to-date with Salesforce releases and new features
· Provide technical guidance and support to the team, assisting in problem-solving and addressing technical challenges
· Ability to perform both Salesforce Administrator and Developer tasks
· Write Apex classes, triggers, Visualforce pages, and components
· Maintain 90% code coverage with appropriate assertions
· Design and develop Lightening Web Component based solutions, Reusable across lightening pages, flows and external sites
· Collaborate with app builders and administrators, blending declarative and programmatic capabilities, to develop well rounded solutions
· Assess security vulnerabilities, manage Salesforce Shield configuration and ensure code compliance
· Collaborate with data teams across the organization to use middleware tools and design effective data flows or application integrations
Collaboration and Communication
· Foster open communication within the team and across departments, ensuring a clear understanding of project objectives and expectations
· Function as a liaison between the technical team and stakeholders, providing updates on project status, progress, and potential roadblocks. Escalates any areas of concern to manager for consultation and guidance
Process Improvement
· Identify opportunities for process enhancement and optimization within the team's workflow
· Propose and implement improvements to streamline processes, increase productivity, and ensure quality deliverables