Team Lead at Strategic Staffing Solutions
Detroit, MI 48226
About the Job
STRATEGIC STAFFING SOLUTIONS HAS AN OPENING!
Strategic Staffing Solutions (S3) is currently looking for a Team Lead for a contract opening with one of our largest clients located in Detroit, MI.
This is a Contract Opportunity with our company that MUST be worked on a W2 Only. No C2C eligibility for this position.
Role Title: Team Lead
Location: Detroit, MI (On-Site + Some Remote)
Duration: 12+ months
Role Type: W2 Contract Engagement
Engagement Description
Responsible for planning, coordinating, and supervising all administrative, operative and employee functions within assigned area(s) to ensure an efficient and cost effective area in accordance with departmental and corporate standards and objectives.
Top 3 Required Skills/Experience
• Supervise, coordinate, direct and monitor staff activities to ensure prompt, courteous and accurate response to customers; ensure an efficient and qualitative operation through effective planning, leading, controlling and organizing.
• Prioritize and assign work to employees and initiate corrective measures to resolve problems including scheduling or adjusting overtime requirements as necessary.
• Select, train, develop, appraise and counsel support staff personnel.
Required Skills/Experience
• Interface with diverse levels of internal and external personnel to develop and maintain effective rapport and to resolve issues and inquiries.
• Monitor and analyze proficiency and quality efforts subordinate personnel.
• Administer and adhere to Corporate and Departmental policies, practices and procedures, including union contract administration.
• Recommend and implement new or improved systems which will enhance or expedite work
Preferred Skills/Experience
• Three (3) years customer service, or claims processing, or membership and billing experience
• (2) years experience in a leadership role
Education/Certifications
• Bachelor's Degree in related field
The S3 Difference:
The global mission of S3 is to build trusting relationships and deliver solutions that positively impact our customers, our consultants, and our communities.
The four pillars of our company are to:
• Set the bar high for what a company should do
• Create jobs
• Offer people an opportunity to succeed and change their station in life
• Improve the communities where we live and work through volunteering and charitable giving
To apply: Please email your resume in Word Format to Bob Cromer at: bcromer@strategicstaff.com and Reference Job Order # 236025.
