TC27 - Milieu Manager - New Season

For over 30 years, New Season Treatment Centers have been a leading national health care service provider of outpatient treatment centers that specialize in providing safe, quality and best in class care for individuals living with Opioid Use Disorder ("OUD").

Operating in over 70 treatment centers in multiple states, our team members are engaged in medication-assisted treatment, counseling, support, and care management of individuals living with OUD. We treat the whole person and, in so doing, address the underlying causes of OUD in an effort to provide a continuum of care that not only addresses treatment needs but supports the patient on their journey to recovery. CORE JOB DESCRIPTION

Duties and Responsibilities:

Performs a walk through of the clinic at least once every hour. Performs an end of day clinic walk through to ensure all clients are out of the building and have left the area. Assists in the prevention of diversion and theft from the clinic. Monitors and maintains all aspects of internal and external health/safety/security issues including welfare of patients and staff. Monitors patient activities on center premises, including parking lot and dosing areas. Responds quickly to any disturbance. Assists with collection of drug screen samples as needed. Communicates with Program Director regularly. Ensures parking lot rules are followed. Ensures the parking lot and building surroundings are kept free of trash. Acts always in the best interest of the company. Performs other duties as assigned by Program Director.

Education/Licensure/Certification: High school diploma or GED..

Required Knowledge: Understanding of de-escalation techniques to utilize with patients to ensure a calm environment.

Experience Required: Crowd control experience as well as experience de-escalating individuals in heated situations.

Skill and Ability: Ability to raise issues proactively and in a timely manner.

Excellent customer service skills.

Clear communication skills both verbally and in writing.

Physical Demands/Work Environment:

(The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Finger Dexterity: Use primarily when operating a calculator, telephone and keyboard.

Talking: To convey detailed or important instructions to employees, patients and applicants.

Hearing: Able to hear normal conversations and receive ordinary information.

Vision: Average, ordinary, visual acuity necessary to prepare and inspect documents. Clear vision at 20 inches or less and distant vision at 20 feet or more.

Physical Strength: Sedentary work; sitting most of the time. Exerts up to 10 lbs. of force occasionally.

Working Conditions:

(The working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

* Ability to perform other duties as required.

Mental Activities:

(The mental activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Reasoning Ability: Ability to resolve practical problems and deal with a variety of concrete variables in situations where only limited standardization exits. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to maintain confidentiality.

Mathematics Ability: Basic mathematics (including statistics) skills required.

Language Ability: Be able to communicate fluently in English, second language proficiency helpful.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled