Taxi Attendant @ Charlotte Airport (Part time) - Reimagined Parking
Charlotte, NC 28208
About the Job
Description
Saturday and Sunday
8:00AM - 4:30PM
4:00PM - 2:00AM
The Taxi Attendant performs a variety of tasks to ensure a smooth operation of the taxi lane, while delivering service that exceeds our customer/client’s expectations. Responsible for greeting guests, ensuring facility cleanliness, assigning customers to taxi cabs. The Taxi Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
8:00AM - 4:30PM
4:00PM - 2:00AM
The Taxi Attendant performs a variety of tasks to ensure a smooth operation of the taxi lane, while delivering service that exceeds our customer/client’s expectations. Responsible for greeting guests, ensuring facility cleanliness, assigning customers to taxi cabs. The Taxi Attendant works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that cleanliness as well as safety standards are met at all times.
Key Responsibilities
- Greet arriving and departing guests in a friendly and courteous manner
- Act as traffic controller to direct incoming guests to available taxi cabs
- Perform daily patrols and issue violation warnings to tenants and visitors that violate garage policies
- Control traffic at entrance and exit as needed; provide assistance to guests
- Use respectful communication to assist guests with their questions, problems, and concerns; relay information to Operations Manager or Shift Lead as necessary
- Immediately report any accidents, incidents or safety concerns to Operations Manager or Shift Lead
- Communicate professionally at all times with guests, client, and teammates.
Skills, Knowledge and Expertise
- At least 18 years of age
- Previous customer service experience, preferred
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
Benefits
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance
- 401K Plan with Generous Employer Match and Immediate Vesting
- Generous Paid Time Off (PTO)
Source : Reimagined Parking