Tasting Room Supervisor at Jobot
Zinfandel, CA 94574
About the Job
Local vineyard/winemaker is seeking an experienced Tasting Room Supervisor to join their growing team!
This Jobot Job is hosted by: Ryan Anderson
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $35 - $37 per hour
A bit about us:
We are seeking a dynamic, experienced and passionate individual to join our team as a Permanent Tasting Room Supervisor. This role is pivotal in creating an unforgettable experience for our guests and customers. As a Tasting Room Supervisor, you will be responsible for overseeing the daily operations of our tasting room, ensuring that our guests receive the highest level of hospitality and satisfaction. You will be the face of our brand, representing our company's values and dedication to quality. The role requires someone with a deep understanding of the hospitality industry, an appreciation for fine wine and spirits, and a knack for creating memorable customer experiences.
Why join us?
Job Details
Responsibilities:
1. Supervising the daily operations of the tasting room, ensuring that all activities are carried out in compliance with company standards and legal regulations.
2. Training and managing tasting room staff, instilling in them a passion for our products and a commitment to exceptional customer service.
3. Hosting guests and conducting tastings, providing detailed information about our wines, spirits, and the process behind each product.
4. Developing and implementing strategies to drive sales and increase brand awareness.
5. Maintaining an in-depth knowledge of our products, staying informed about industry trends and competitors.
6. Ensuring that the tasting room is always clean, inviting, and well-stocked.
7. Collaborating with other departments to organize events and promotions.
8. Resolving customer complaints in a timely and professional manner.
9. Ensuring all staff are TIPS certified and comply with all food and beverage regulations.
10. Regularly reviewing and updating tasting room policies and procedures.
Qualifications:
1. A minimum of 3 years of experience in a similar role, preferably within the wine industry.
2. Proven experience in hospitality, with a strong focus on customer service.
3. Profound knowledge of wines, spirits, and the related production processes.
4. Experience in training and managing staff.
5. Excellent interpersonal and communication skills.
6. Strong sales and commerce skills, with a proven track record of meeting or exceeding sales targets.
7. Experience in brand management and promotion.
8. TIPS certification and a valid CA food handler's card.
9. A deep understanding of the vineyards and wineries.
10. Ability to work flexible hours, including weekends and holidays.
11. A passion for the wine industry and a commitment to promoting its unique qualities and products.
This is an exciting opportunity for someone who is passionate about hospitality, wine, and the hospitality industry. If you are a driven individual with a knack for creating unforgettable customer experiences, we would love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: Ryan Anderson
Are you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.
Salary: $35 - $37 per hour
A bit about us:
We are seeking a dynamic, experienced and passionate individual to join our team as a Permanent Tasting Room Supervisor. This role is pivotal in creating an unforgettable experience for our guests and customers. As a Tasting Room Supervisor, you will be responsible for overseeing the daily operations of our tasting room, ensuring that our guests receive the highest level of hospitality and satisfaction. You will be the face of our brand, representing our company's values and dedication to quality. The role requires someone with a deep understanding of the hospitality industry, an appreciation for fine wine and spirits, and a knack for creating memorable customer experiences.
Why join us?
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- And more!!
Job Details
Responsibilities:
1. Supervising the daily operations of the tasting room, ensuring that all activities are carried out in compliance with company standards and legal regulations.
2. Training and managing tasting room staff, instilling in them a passion for our products and a commitment to exceptional customer service.
3. Hosting guests and conducting tastings, providing detailed information about our wines, spirits, and the process behind each product.
4. Developing and implementing strategies to drive sales and increase brand awareness.
5. Maintaining an in-depth knowledge of our products, staying informed about industry trends and competitors.
6. Ensuring that the tasting room is always clean, inviting, and well-stocked.
7. Collaborating with other departments to organize events and promotions.
8. Resolving customer complaints in a timely and professional manner.
9. Ensuring all staff are TIPS certified and comply with all food and beverage regulations.
10. Regularly reviewing and updating tasting room policies and procedures.
Qualifications:
1. A minimum of 3 years of experience in a similar role, preferably within the wine industry.
2. Proven experience in hospitality, with a strong focus on customer service.
3. Profound knowledge of wines, spirits, and the related production processes.
4. Experience in training and managing staff.
5. Excellent interpersonal and communication skills.
6. Strong sales and commerce skills, with a proven track record of meeting or exceeding sales targets.
7. Experience in brand management and promotion.
8. TIPS certification and a valid CA food handler's card.
9. A deep understanding of the vineyards and wineries.
10. Ability to work flexible hours, including weekends and holidays.
11. A passion for the wine industry and a commitment to promoting its unique qualities and products.
This is an exciting opportunity for someone who is passionate about hospitality, wine, and the hospitality industry. If you are a driven individual with a knack for creating unforgettable customer experiences, we would love to hear from you.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
35 - 37 /year