Targeted Case Manager at Volunteers of America Mid-States

POSITION TITLE: Targeted Case Manager

LOCATION: Richmond, KY

STATUS: Full Time, Salary, Exempt

PROGRAM: Addiction Recovery Services

REPORTS TO: Clinical Coordinator

INTRODUCTION:

Volunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors.  We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education.  When Volunteers of America was founded in 1896, "volunteer" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities.  Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA!  We offer a comprehensive benefits package to employees who meet eligibility requirements.

BENEFITS:

Volunteers of America Mid-States, offers a rich and robust benefits package the supports a healthy work life balance, which include the following:

Health and Wellness
  Employee Assistance Plans (EAP)
  Health and Wellness Program
  Medical Coverage
  Dental Coverage
  Vision Coverage
  Flexible Spending Account
  Health Spending Account
  Short Term Disability
  MetLife Legal Plans

Financial Wellbeing
  Competitive Compensation Packages
  Life Insurance (company paid)
  403b retirement plan with company fund matching
  Employee discounts 
  *Loan forgiveness options through federal programs 
   (National Health Corp & Public Service Loan Forgiveness) 
  *All company paid benefits and paid time off effective day one

Work Culture
  Commitment Committee
  Justice Committee
  Integrity Committee
  Compassion Committee
  DE&I Committee
  Retention Committee
  

Training & Development
   VOA LEAD Program- Leadership Development Program
   VOA University - Staff Development
   VOA Academy - Clinical Training and Development

JOB SUMMARY AND QUALIFICATIONS:

The Targeted Case Manager’s primary duty is to provide case management services to families involved in the Family Recovery Program.  The Case Manager will be responsible to assist the individual/family with obtaining needed access to housing, medical, social, educational and other identified services.

WHAT YOU SHOULD HAVE FOR THIS ROLE:

Bachelor’s degree in a behavioral science (including psychology, sociology, social work, family studies, human services, counseling, or another approved human service degree). A minimum of one (1) year of full-time employment working directly with adolescents or adults in a human service setting; preferably in the field of Substance Use; (2) knowledge and skills in the areas of case management, crisis counseling, community resources, advocacy, problem solving, critical thinking, communication, mental health, substance use, and documentation

RESPONSIBILITIES:

1 Provide case management services for families that targeted on the identified needs of the individual and/or family. Some case management may occur in the home of the individual or family. 

2 Conduct comprehensive needs assessments, and reassessments, to determine the need for housing, medical, social, educational, and other identified services.

3 Develop an individualized case plan for each individual and/or family that is based on the assessment. The plan will specify the goals and activities that address housing, medical, social, educational, and other services identified. 

4 Refers the individual and/or family to services that address the areas identified on the assessment. This may include scheduling appointments for the individual/family and ensuring transportation is available for appointments. 

5 Monitor and follow-up on goals and activities that are established on the case plan. This may include follow-up with the individual, family members and other service providers. Update case plan as needed.

6 Identify community resources and develop cooperative relationships with other social service providers. 

7 Represent agency programs, policies and procedures accurately in the community and with other social service agencies. 

8 Maintain accurate case records, which includes proper documentation of all meetings with clients. 

9 Ensure that all documentation complies with KY Medicaid and accreditation standards. 

10 Conduct a Life Skills class with identified individuals in need of the service. 

11 Participate in weekly case conferencing and provide updates on all assigned individuals and/or families.

12 Participate in monthly staff meetings and lead in trainings/discussions as assigned. 

14 Assist with reporting requirements as assigned. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.