Tanium System Administrator at The Computer Merchant, LTD.
Memphis, TN 38104
About the Job
JOB TITLE: Tanium System Administrator
JOB LOCATION: St. Petersburg, FL, Denver, CO, Southfield, MI, Memphis, TN.
WAGE RANGE*: $65-75/hr.
JOB NUMBER: 30417012
REQUIRED EXPERIENCE:
5+ Years of Tanium Patch and Deploy Experience
JOB DESCRIPTION
This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following Corporate Office locations: St. Petersburg, FL, Denver, CO, Southfield, MI, Memphis, TN.
Job Summary
Duties: Main responsibility entails assisting with application install package builds and deployments utilizing the Tanium Enterprise Endpoint Management tool to align with enterprise vulnerability remediation efforts.
Tasks include:
Skills: Competencies/Skills:
Technical Skills:
Education/Previous Experience
Minimum of a Bachelor's degree MIS, Computer Sciences or related degree and 0 to 2 years of relevant experience or a combination of education, training and experience.
Strong end-user compute troubleshooting and support background required, ideally in a larger enterprise environment
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
JOB LOCATION: St. Petersburg, FL, Denver, CO, Southfield, MI, Memphis, TN.
WAGE RANGE*: $65-75/hr.
JOB NUMBER: 30417012
REQUIRED EXPERIENCE:
5+ Years of Tanium Patch and Deploy Experience
JOB DESCRIPTION
This position will follow our hybrid work model, we expect the selected candidate to be in office 2-3 days a week at one of the following Corporate Office locations: St. Petersburg, FL, Denver, CO, Southfield, MI, Memphis, TN.
Job Summary
Duties: Main responsibility entails assisting with application install package builds and deployments utilizing the Tanium Enterprise Endpoint Management tool to align with enterprise vulnerability remediation efforts.
Tasks include:
- Monitoring, troubleshooting, and resolving Tanium deployment errors.
- Maintaining server, workstation, and agent health, including WMI resolution.
- Conducting hardware and software inventory reporting through Tanium Interact.
- Developing, testing, and maintaining application installation packages using WinRAR and/or InstallShield.
- Configuring, testing, and managing deployments of applications, registry fixes, and scripted commands.
- Monitoring deployments across all environments and resolving any encountered issues.
- Implementing advanced scripting using multiple languages such as PowerShell, Python, Batch, and command line.
- Coordinating application releases with customers and other IT departments as necessary.
- Staying informed about industry trends.
- Representing the department in project activities to communicate service capabilities.
- Troubleshooting problems to identify root causes and apply appropriate fixes promptly.
- Providing support and technical issue resolution for other teams.
- Collaborating with vendors for issue resolution and platform strategy development.
Skills: Competencies/Skills:
- Project Management
- Excellent verbal and written communication
- Understanding end users' needs and translating them into application packaging and deployment projects
- High Initiative
- Strong organizational skills with attention to detail
- Ability to work collaboratively and independently in a team-oriented environment
- Excellent time management skills
- Customer-focused attitude
- Analytical skills for identifying and resolving complex system issues
- Conceptual thinking
- Familiarity with ITIL Processes
- Problem escalation and resolution
Technical Skills:
- Proficiency in Tanium Enterprise Endpoint Management tool
- Scripting languages: PowerShell, Python, Batch, and command line
- Application packaging using InstallShield (preferred), WISE, and/or WinRAR
- Building Windows installers and removals for enterprise, including passive and silent switches
- Knowledge of Windows installer best practices
- Version control management
- Understanding of OS and registry
- Experience with server and workstation Windows Operating Systems (32-bit and 64-bit)
- Familiarity with Windows AD, Group Policy, and Firewalls
- Experience in patch management
- Advanced troubleshooting skills, including root cause analysis
- Understanding of fundamental networking concepts (LAN, WAN, TCP/IP, DNS, DHCP, WINS)
- Familiarity with virtualization concepts for servers and desktops
- Utilizing Tanium Enterprise Endpoint Management tool within a multi-site, 1000+ node environment
- Application packaging and deployment
- Scripting languages: PowerShell, Python, Batch, and command line
- Patch Management
- Networking concepts
- Active Directory, Group Policy, and Firewalls
- Troubleshooting
- Support for workstation, server, and virtual desktop/server environments
- Service Management experience based on ITIL practices (Service Now preferred)
- Support of Windows Server and PC Operating Systems
Education/Previous Experience
Minimum of a Bachelor's degree MIS, Computer Sciences or related degree and 0 to 2 years of relevant experience or a combination of education, training and experience.
Strong end-user compute troubleshooting and support background required, ideally in a larger enterprise environment
Equal Opportunity Employer Veterans/Disabled
* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
Salary
65 - 75 /hour