Talent & Culture Coordinator (Training & Recognition) - Desert Mountain Club

Join the Talent & Culture team at one of the largest, most beautiful, and top private country clubs in North America, Desert Mountain Club, as a Talent & Culture Coordinator (Training & Recognition)!

Desert Mountain Club features seven signature golf courses (six of which are Jack Nicklaus & a par 54 championship course), seven distinctive clubhouses – each with its own unique restaurant, plus banquets, state-of-the-art fitness center, swim and tennis facility, and a stunning spa and salon. We offer terrific benefits like Health Insurance, FREE onsite medical clinic for all teammates & their dependents, PTO, 401k match, Free team member meals during shifts, Tuition reimbursement, and so much more!

In this role, you will be responsible for providing a welcoming and world-class experience for all Desert Mountain teammates. As the first point of contact in the office, the T&C Coordinator will assist with all incoming calls and walk-in guests, provide administrative support, and drive an exceptional employee experience. Additionally, this role will support training & development initiatives as well as recognition programs.

The ideal candidate will radiate great energy, and genuine friendliness. At least 1 year of Human Resources experience is preferred. A minimum of 2 years hospitality experience is a is required. Must have excellent organizational skills and attention to detail, as well as strong analytical and problem-solving skills. Highly proficient in Microsoft Office (i.e. Word, Excel, and PowerPoint) is required.

• Bilingual in Spanish and English is required. Excellent verbal and written communication skills in both languages.

BENEFITS

Join a top 10 5-Star Platinum Club of America and be a part of an exciting, challenging, and rewarding experience PLUS enjoy excellent benefits:

• Competitive pay
• Medical, dental and vision coverage
• FREE onsite medical clinic to all employees & their dependents
• FREE employee meals during shifts 
• FREE golf and tennis
• Paid Time Off
• Matching 401K 
• Tuition reimbursement
• Retail discounts 
• Pet insurance
• Employee uniforms provided

*Please note, benefits are dependent on your DOL Status (ex. Full-Time, Part-Time, Seasonal). 

We believe our teammates are our greatest asset and are committed to fostering a culture of care, respect, and positivity with a sincere focus on the safety, health, and professional growth of every teammate. If you’re looking to join an incredible team, then Desert Mountain is the place for you!

JOB DETAILS

Responsibilities:

• Answer all incoming calls and greet all guests in a professional and welcoming manner providing exceptional customer service.
• Maintain cleanliness and organization of public spaces in the T&C Office.
• Assist teammates with First Aid Kits and supplies ordering for the Club.
• Maintain office inventory and place orders for office supplies, business cards, and name badges.
• Order gift cards for teammate recognition programs and prepare for monthly audit.
• Monitor and respond to internal text messages through IT systems.
• Assist T&C Operations Manager with teammate communication programs.
• Complete employment verification requests in a timely manner, both written and verbal.
• Provide administrative support to the Director of T&C and the rest of the team as needed.
• Assist T&C team by creating and maintaining spreadsheets and PowerPoint presentations.
• Upload employee documents to Paycom as needed and enter new hires into the HOA database for teammate gate access.
• Upload teammate photos into Paycom for all new hires and share orientation group photo with all leaders following each New Hire Orientation.
• Provide support to teammates by resolving Paycom access issues.
• Assist T&C Operations Manager with wage garnishments and other important payroll tasks including live check distribution.
• Work with T&C Operations Manager to facilitate weekly, monthly, and annual recognition programs including but not limited to birthdays & anniversaries, monthly department recognition programs, and annual recognition events.
• Assist with training content creation and facilitation, including but not limited to monthly safety training, new hire orientation, internship programs, and leadership development.
• Maintain cleanliness of training room including set up & break down, inventory, and placing orders for food & beverage supplies for all training events.
• Assist with social media posts and engagement.
• Other duties as assigned by management.

Physical Requirements & Working Conditions:

• Required to sit – Constantly
• Required to talk or hear – Constantly
• Required to stand and walk – Occasionally
• Required to lift, carry, push and/or pull up to 50 pounds – Occasionally
• Ability to be flexible in a fast-paced, changing environment.
• Typical work hours: Monday-Friday, 8:00 am-4:30 pm, additional hours as needed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

OUR COMPANY

Desert Mountain Club is one of the finest private residential communities in the world featuring world-class golf, indulgent amenities, and curated experiences. It is a private country club open to on and offsite property residents located in the elevated foothills of the beautiful Sonoran Desert in North Scottsdale, Arizona. The club spans across 8,000 acres featuring:

• Seven signature golf courses (six of which are Jack Nicklaus & a par 54 championship course)
• Seven distinctive clubhouses – each with its own unique restaurant plus banquets
• An award-winning spa and fitness center
• Spectacular swim and tennis facility
• Dozens of hiking and biking trails

Keywords: (HR, Human Resources, Generalist, Coordinator, Talent and Culture, Administrative, Admin, Support, Communications, Team members, Team member, Teammates, Employees, Customer Service, Assistant, Assist, Inventory, Public Speaking, Presentations, Training, Recognition, Recognition Programs, Bilingual, Spanish, Front Desk, Jobs, Careers, Career, Opportunities, Phoenix, Scottsdale, Carefree, Cave Creek, Arizona)