Talent Acquisition Operations Specialist - Junior - TalentBurst

Talent Acquisition Operations Specialist
Framingham, MA
3+ Months

Remote 1-2 days a month in the office plus

9-5pm (Monday-Friday) based on a 36.25 hour work week

Job Description:
The Talent Acquisition Operations Specialists provide diversified support for multiple recruiters in a dynamic fast-paced work environment. Our Operations Specialists possess strong communication skills and act as a liaison between the candidates, Hiring Managers, Recruiters and other Internal Business Partners. They must also possess strong organizational skills and the ability to multitask while maintaining attention to detail. They are resourceful and confident in problem solving. They must be able to work well independently as well as in a collaborative team environment.

Areas of Responsibility:

• Deliver exceptional client employment brand experience to all candidates and clients.
• Provide diversified support for multiple recruiters across business functions in a high volume dynamic fast-paced work environment.
• Act as a conduit between the recruiter, the candidate, and the hiring team to execute recruitment lifecycle.
• Proactively communicate with candidates and internal/external contacts across various channels (email, phone, text)
• Schedule and coordinate onsite, video and phone interviews, at all US Corporate Office, Store and Distribution Center locations globally.
• Coordinate and book candidate travel arrangements where applicable.
• Draft and send out offer letters for all internal and external candidates. Inclusive of compensation and language accuracy along with any other offer details.
• Enter candidate information into Cartus and partner with Global Mobility Specialist for any escalations.
• Initiate and process expenses related to coordinating candidate travel inclusive of meals and mileage.
• Initiate and monitor progress of all Pre-Hire checks. Adjudicate all former Employment & Education flags. Follow protocol in requesting additional documentation if needed. Partner with Background Screening team with criminal investigations where appropriate.
• Partner with HR Shared Services to ensure accurate associate records throughout the onboarding process for new hires.
• Act as business partner and liaison to both recruiters and hiring managers on process and procedures including facilitating and responding to questions or requests throughout the hiring process.
• Maintain accurate records of work requested and completed to meet Service Level agreements and guidelines. Provide real time updates to recruiting partners with candidate statuses throughout the recruitment lifecycle and ATS.
• Execute and facilitate US New Hire Orientation for all Home Office associates weekly.
• Execute all Home Office I-9 verifications weekly.
• Participate and provide training or procedural guidance to team members.

Requirements :

• Work environment – standard requirement of 1-2 days a month in the office plus additional days that align with immediate team or broader department and/or as business needs dictate.
• Bachelor's Degree or equivalent experience
• 1-2 years' experience in Talent Acquisition, Human Resources or Administrative preferred
• Proficient with Microsoft 365 (Excel, Outlook, Teams) required
• Ability to multi-task in a high volume and fast paced environment while meeting deadlines and maintaining a positive and professional demeanor.
• Demonstrates strong written and verbal communication with the flexibility to assess and tailor communication style to others.
• Strong problem-solving, effective prioritization and organizational skills with high attention to detail
• Self-directed individual who can work independently, as well as in a team environment and collaborate with peers and business partners across functionally.
• Demonstrates flexibility and ability to pivot to business needs.
• Ability to build trustworthy, credible relationships, maintain a growth mindset, professional maturity
• Reliable Internet/ Wi-Fi connection required.

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