Table Games Floor Supervisor - Virgin Hotels

YOUR MISSION (The Job Description):

This position reports to Mohegan Nevada ("MGNV") and is responsible for supervising, monitoring, and controlling an assigned pit section consisting of one or more games to assure the delivery of customer service according corporate and property-specific standards, while maintaining the integrity of the games for MGNVs' casino operation located inside Virgin Hotels Las Vegas.

THE NITTY-GRITTY (The Essential Job Duties):

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. MGNV reserves the right to make changes to the above job description whenever necessary.

* Assume overall responsibility for the effective gaming service activities for a designated area or pit.

* Maintain constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.

* Control and direct games in progress by monitoring and providing assistance and dealer correction.

* Maintain awareness of how each game stands with respect to player limits, special customers, gains/losses, and dealer performance.

* Oversee and assure high standards of customer courtesy on each game and works closely with casino staff members in this regard.

* Assist and make recommendations in regard to the hiring, appraising, and disciplining of staff to ensure adequate level and quality of employees for provision of services.

* Provide and monitor on-the-job training for Dealers to ensure staff receives adequate guidance, resources, and information for adequate job performance.

WHAT IT TAKES (The Qualities We Look For)

Sound technical understanding of games manuals, policies, procedures, and a demonstrated knowledge of policies and procedures of games supervised, as well as knowledge of and ability to identify various cheating techniques. Completion of a wide variety of specific games training programs with resulting proficiency in several pit games. These skills and abilities are typically acquired through a minimum of two years multi-game dealing experience.

MUST HAVE'S

In addition to the other duties described herein, each and every employee has the following responsibilities related to compliance with laws and regulations:

* Attend required training sessions offered by Mohegan Casino and Virgin Hotels Las Vegas

* Perform the duties described in compliance with local laws and regulations

* Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco

* Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the employee's department

* Consult Internal Control Procedures and Policy Manuals for guidance

* Report illegal activity to Security or the appropriate levels of Management

THE WORKING CONDITIONS

Must have ability to:

* Operate a computer keyboard

* Review and comprehend player data and other necessary documentation and observe play of guests

* Communicate effectively with customers as well as all levels of employees

* Move effectively and efficiently around pit area so as to be able to observe play at all tables

* Use a telephone

* Coordinate or supervise the work of others

VALUABLE TRAITS

* 50% logical / 50% creative / 100% AWESOME

* Enjoy working with a team and alone as the situation dictates.

* Adaptive, Flexible!

* Embody "great attitude."

* Unwavering integrity and endless work ethic.

* Appreciate constructive feedback, as well as graciously providing the same.

* Tenacious and self-motivated

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled