TA Operations Coordinator / Recruiting Coordinator - FSA Federal

The Talent Acquisition Operations Coordinator plays a crucial role in supporting the full cycle of Talent Acquisition (TA) activities. This role serves as a liaison between the TA team, hiring managers, and candidates to ensure systems, policies and communication support in a fast-paced, high volume TA environment. Position reports to the TA Operations Manager and supports FSA's Applicant Tracking System (ATS).

Key Responsibilities

• Provide technical and administrative support to the TA team.
• Oversee multiple high-volume shared mailboxes and phone lines for needed action and coordination. Respond and escalate items appropriately.
• Oversee FSA's application and pre-screening process which includes answering inquiries from job seekers and resolving technical difficulties.
• Perform proactive outreach to candidates to maximize the flow of candidates through the application, pre-screening, and digital interview processes.
• Manage pre-employment screening activities with FSA's background screening vendor, to ensure the smooth processing of candidates.
  • Determine candidate suitability based on screening results.
  • Coordinate the mitigation of adverse pre-employment screening results and send rejection correspondence when adverse results cannot be mitigated.
  • Obtain approval for timeline extension requests.
  • Generate Security Handover files for selected candidates.
• Manage requests for candidates for profile updates, multiple profile merges and system notifications (notify me, removals)
• Create and manage requisitions, to include preliminary tailoring of the job description and requirements, as appropriate.
• Support the identification of candidate sources and assist with cross-posting.
• Set up digital interviews and create requisition specific pre-screening questions.
• Schedule interviews, track interview feedback, and load interview notes into FSA's Applicant Tracking System.
• Facilitate candidate testing and assessments.
• Promote the FSA career brand on social media and at career fairs, and act as a brand ambassador.
• Promote FSA's Employee Referral Program internally.
• Provide timely verbal and written communications and status updates to internal stakeholders.
• Run reports and review for needed action and coordination.
• Make real-time updates to FSA's Applicant Tracking System (ATS) and assist with the preparation of TA reports and metrics.
• Help ensure TA activities comply with contractual regulations and applicable employment laws.
• Assist with recordkeeping as appropriate.
• Serve as primary backup for the TA Operations Manager
• Support physical and virtual career fairs.
• Partner with recruiters to manage sourcing communications.
• Perform initial screening and qualifying for certain entry level roles.
• Take on special projects that advance the mission of Talent Acquisition.

Minimum Educational Requirements

• Associate degree or bachelor's degree in a related field preferred (years of relevant experience may be substituted for education)

Skills/Qualifications Required

• 2-5 years' experience supporting Recruiting, Human Resources or relevant business area.
• Understanding of TA principles, concepts, best practices and standards.
• Results-driven with great time management and organizational skills.
• Self-starter who can work independently with minimal supervision, to include deciding the appropriate course of action
• Strong oral and written communication skills, including the ability to communicate appropriately with stakeholders at all levels.
• Excellent attention to detail.
• Ability to multi-task and prioritize critical items in a high-volume environment.
• Strong problem-solving skills.
• Intermediate skills in MS Office Suite (i.e. Excel, Outlook, PowerPoint, Teams and Word).
• Proficiency with creating and editing PDF files.
• Knowledge of employment laws and regulations or an understanding of government contracting.
• Working knowledge of an ATS, HRIS, or similar database, preferably ADP Recruiting Management and/or ADP Vantage.

Preferred Skills/Qualifications

• Experience with digital interview tools such as VidCruiter, Willo, or HireVue.
• Experience with SharePoint.
• Online-savvy, social media understanding is a plus.