Systems Support Tech - Warehouse - Southern Glazer's Wine & Spirits
Kansas City, MO 64120
About the Job
Shift: Monday-Thursday from 02:00 pm-01:00 am with on-call availability.
Full benefits, medical, dental, plus, paid vacation, sick days,& holidays, plenty of growth potential,
Overview:
- Provide support to the division (24x7) or as directed.
- Provide training for employees on procedures/systems.
- Collaborates with other functional areas to identify system integration opportunities.
- Manage and Assist with the maintaining of the Material Handling systems (conveyor, SRM’s in motion scanners, VFD’s, Servo Motors and controls, etc.).
- Develop advanced processes (including predictive maintenance techniques) to measure, analyze and improve equipment performance (reliability) and prioritization of improvement projects.
- Coordination with relevant Warehouse Equipment vendors for issue resolution and service performance at respective DCs
- Assist with the evaluation and process changes for other distribution systems (Conveyors/MHE, Voice Picking & slotting techniques, etc.)
- Provide training for distribution center employees on procedures/ MHE systems.
Additional Primary Responsibilities:
- Initial point of contact for onsite support at respective Distribution Center.
- Handle incidents provide level 2 support (offsite) for remote small and medium distribution centers and triage to level 3 as needed.
- Perform proactive maintenance for warehouse equipment.
- Document and escalate issues to the appropriate vendors and SGWS SCM support groups.
- Manage and maintains the spare parts inventory and report as required to keep the systems ready for production.
- Oversee detailed root cause analysis of reliability issues.
- Implement operations continuous improvement measures and initiatives.
- Perform other job-related duties as assigned.
Minimum Qualifications:
- Bachelor's Degree (Industrial, Mechanical, business administration, computer science, information systems, or other industry related curriculum) or Sufficient and relevant work experience.
- 5 or more years of work experience.
- 3 or more years of work experience in Warehouse Operations & Support.
- Working knowledge of PLC operations and PLC electrical panels.
- Working knowledge of Compressed Air system and Storage and Retrieval Machines (SRM’s).
- Working knowledge of spirals and sliding shoe sorters, Motor starters, overloads, and basic wiring.
- MS Office and other general desktop software experience required.
- Must have some experience with conveyor systems, pick to belt operations and other MHE systems including software such as Warehouse control systems, Warehouse Management systems, and not limited to lift systems management systems and maintenance tracking software.
- Strong organizational & time management skills. Must be able to multi-task, prioritize effectively, and change direction on short notice in an effective manner.
Physical Demands:
- Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor) or adding machine.
- Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping.
- Critical nature of this job may require extended hours, overtime, and weekends.
- May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.
EEO Statement:
About Southern Glazer's Wine & Spirits:
Southern Glazer's Wine & Spirits is the largest distributor of beverage alcohol in North America, and proud to be a multi-generational, family-owned company. Southern Glazer’s has a proud history of consistently delivering impeccable service in 44 states, plus the District of Columbia, Canada and the Caribbean. It’s all made possible by our employees. Our careers focus on delivering a captivating and rewarding experience. Challenging our colleagues every step of the way, we provide the tools for them to grow, succeed and accomplish both their personal and professional goals. Together, we can deliver the highest quality service for our suppliers and our customers while we put you on the career path you’ve been looking for.Southern Glazer’s is nationally recognized by its supplier partners as well as by its customers for its state-of-the-art distribution capabilities and its leading-edge information technology. We also believe in the importance of giving back, being a socially responsible corporate citizen and making generous contributions to national, state and local charitable organizations.