Systems Network Engineer, Neuron - ESpace Networks

JOB DESCRIPTION

Job Title: Systems Network Engineer
Group: Service Delivery Team
Location: Miami/ Miramar, US

Overview:
At Neuron, we believe in a future with seamless connectivity. That's why we're on a mission to transform the connectivity for things that move, making connectivity experiences better for everyone.

Our team of tech and telecom experts are building a connectivity management platform that uses real-time data and AI to provide companies in the travel and transportation industries, including ships, planes, trains, and more, with unprecedented insights, visibility, and control over their connectivity-enabling them to deliver seamless connectivity, wherever they are.

Today, the Neuron platform is used by world-leading Fortune 500 companies in the cruise and commercial aviation sectors.

Why Neuron?

• Founded in 2019, we are a fast-growing, Series A tech startup passionate about making connectivity experiences better for everyone.
• Our industry-first solutions are already addressing major challenges for companies in the travel and transportation industries-and we're just getting started.
• As an early-stage company, new hires will have the opportunity to make a significant impact on our growth trajectory.
• We are headquartered in the greater Miami region, with remote teams spanning the U.S., Europe, and India.
• Neuron is backed by Columbia Capital, a respected venture capital firm founded in 1989 that has raised over $5 Bn of fund commitments.

About the Role

Neuron is an innovative startup focused on helping organizations redefine Satcom connectivity, procurement, and operations. We are looking for a Systems Network Engineer responsible for deploying and maintaining Network infrastructure, including but not limited to AWS VPCs, on-premises servers, virtual environment, monitoring tools, and connection to providers/customers.

What You'll Do

• Work with other Neuron departments, 3rd party vendors and customers
• Install Neuron proprietary software on servers
• Maintain Neuron infrastructure on remote sites and Cloud (VPC)
• Seek to constantly improve monitoring tools
• Provide feedback to all teams to support constant process and product improvements
• Writing and maintaining detailed documentation
• May be required to work on the weekend as needed
• Working daily from the Neuron office in Miramar, FL

What You'll Need

• Degree-level education in Information Technology, Network Engineering, or equivalent experience
• Excellent troubleshooting skills and documentation capabilities
• Ability to lift up to 50 lbs
• Understanding the functionality of physical server components
• Efficient network understanding (LAN, TCP/IP, DNS, DHCP, NAT/PAT, static routing)
• Strong understanding of ethernet L2 (ARP, 802.1Q, switching)
• Experience with at least one of hardware virtualisation platforms (ESXi, Proxmox, KVM, Hyper-V)
• Experience with firewalls (any platform)
• Ability to troubleshoot basic network and software issues about lab system tasks and store-specific builds

What Would Be An Advantage

• Five years of experience supporting various hardware, software, and operating system platforms
• Experience with multiple hardware platforms (Dell, Supermicro, HP, Cisco)
• Experience configuring and managing Linux from the shell
• Experience with NFV
• Experience with AWS
• Strong analytical, problem-solving, and conceptual skills
• Ability to resolve technical issues by making decisions using sound business judgment
• Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements
• Ability to foster and maintain working relationships with customers to optimize processes to support expected customer service levels.
• Certification as an IT Technician will be an advantage (e.g., CompTIA A+, Network+, CCNA, Microsoft Certified IT Professional)

What We'll Offer

• Maritime, Energy, Aviation, and satellite communications domain exposure and business knowledge
• Connectivity and content engineering and business knowledge
• Opportunity to work in cross-functional teams.
• Competitive health benefits that start on day one
• Generous paid time off policy
• Opportunities for hybrid office and remote work
• Enterprise Product end-to-end experience with direct customer feedback
• Performance-based bonus
• Opportunity to work across teams and organizations.

Neuron is an Equal Opportunity Employer. Employment opportunities at Neuron are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex (including sexual orientation and transgender status), pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.