Systems Engineer - Serigor - External - City of Baltimore, Mayor's Office of Employment Development

Position: AD Administration

Creation and management of directory infrastructure and upgrade of Directory infra

Includes FSMO roles, trusts, Kerberos KDCs, replication topology, etc.

Creation of all top-level OU hierarchies with LBL standard sub-OUs, groups, and appropriate security permissions.  This includes adding the OU Admins to the Add Computers group, Group Policy Creator Owners group, and OU Admins mail list. It also includes setting appropriate permissions on the created objects and linking of default GPOs.

Monitoring and reporting associated with the reliability and security of the domain

Use the domain admin account only for actions that require the privilege level of this account

Monitoring changes to domain root and domain controllers OU to ensure unauthorized changes do not occur

Day-to-day management of the domain controllers

Monitoring connectivity, synchronization, replication, netlogon, time services, FSMO roles, schema, NTDS database partitions, DNS settings, SRV records, and trust relationships

Review DC event and security logs and take corrective actions

Monitor and resolve security situations at all levels of the domain to ensure a stable and secure domain

Domain Controller Management

Physical security of the domain controllers in IT Division space and oversite for all domain controllers

Backups and restores on domain controllers

Full disaster recovery plan and practice recovery of DCs and core Directory objects

Policy monitoring and compliance

Apply and enforce LBL standard naming conventions for objects in the domain

Comply with LBL AD policies and standards as defined on the AD Web Site

Monitor compliance with LBL AD policies and standards as defined on the AD Web Site, including Change Management,

Communication and Coordination

Arbitrate disputes between OU Admins

Provide OU Admins with assistance when requested

Coordination with the LBL Cyber Security group to ensure the LBL domain is secure

Comply with all Cyber Security group orders regarding emergency conditions

Work collectively with the OU administrators

Secure remote administration of the DCs and member servers managed by the Infrastructure Group

Manage group policy at root of domain and for Domain Controllers OU

Manage the root Users and the root Computers OUs

Install and manage security reporting tools used to monitor changes to the Active Directory

Coordinate and configure alarm distribution to OU Admins for OU-related events

Plan and manage all migrations and upgrades related to the AD or the D

Server Administrator

Host and maintain Virtual server (i.e., IIS, business specific service, etc.)

Upgrade Servers from 2012 to 2016 and 2019 and work with application owners.

Patching/software upgrades

Volume/partition space management

Software migration and applications upgrade

Software licenses for all member server(s) and applications

Good experience on virtual Windows 2012, 2016, 2019 Server Managements

Operating system maintenance for all non-Infrastructure-managed member servers

Maintain level of member server system security by applying Service Packs and security patches

Department application, file service, workstation and printer support

Backup/recovery plans for application servers

Full disaster recovery plan and practice recovery

Design, maintain, and troubleshoot Active Directory group policies, login scripts, DNS and DHCP

Maintain Active Directory and virtual servers

Build and configure Windows and VmWare servers

Responsible for production support activities for facilities operations to ensure the security and stability of the environment

Involves technical understanding of architecture and environments supported

Track points of friction for users, technology or operations, use analytics and then work with other teams to make those parts of banking better

Participating in system design improvements and performance enhancements

Participate in Business Continuity Planning and Exercises as needed

Assist the Database Administrator and Network Administrator in developing and implementing plans for new enterprise applications

Support existing systems

Education and Experience:

​​​Bachelor's degree and three years of experience OR an equivalent combination of education and experience.

Skills Requirements:

Knowledge of current trends and developments in network-based communications systems.

Knowledge of internet/intranet/extranet technologies.

Knowledge of computer-based communications protocols.

Knowledge of client/server cabling methods and procedures.

Skill in installing, repairing and troubleshooting network programs, hardware and systems.

Ability to schedule and perform preventative and corrective maintenance procedures and repairs on network systems.

Ability to investigate, diagnose and repair network-based system problems.

Ability to communicate effectively, both orally and in writing.

Ability to establish and maintain effective working relationships with agency user personnel, MIS personnel and computer equipment vendors.

Bachelor of Science degree in Information Technology Management, Computer Science, Computer Engineering or a related discipline from an accredited college or university; and Seven years of related experience; including 

Three years of supervisory responsibilities as disciplining, evaluating the performance of and recommending the hiring, firing, and promoting of subordinate employees.

Excellent verbal and written communication skills.

Previous IT experience in government is preferred.

Skills Requirements

Comprehensive knowledge of Data and Analytics best practices.

Knowledge of project planning and scheduling; business continuity of operations planning; audit and compliance programs; and pertinent laws, regulations, and best data governance practices.

Ability to analyze and resolve complex business problems.

Ability to supervise, plan, and schedule the work of a professional staff and coordinate large initiatives in an agency defined by cross-functional activities.

Ability to analyze and resolve complex business problems.

Excellent communication skills which include the ability to prepare and deliver a cohesive strategy to executive leadership.

Ability to communicate effectively orally and in writing with internal and external customers.

Considerable experience in technical leadership around data.

A mix of experience in various IT disciplines such as vendor management, enterprise architecture, data governance and other disciplines will also be considered.