Systems Engineer - Bandwidth

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

Work as a valued member of the Systems Infrastructure team to help drive the team's mission forward: 

• Build automated self-service tooling and infrastructure based on proven technologies.
• Work directly with many of the core components of our global voice, messaging, and emergency network.
• Solve complex challenges, automate difficult yet repetitive tasks, and coach our NOC team to efficiently support the platform operationally. 
• Swiftly implements fixes to mitigate customer-impacting issues during off hours.
• Research, plan, and propose a better long-term solution to be implemented so everyone sleeps better.

What You'll Do:

• Advance our technology stacks, automation, and configuration management
• Design scalable and resilient systems to keep pace with company growth
• Improve efficiency and overall system performance
• Administration and on-call responsibilities for critical backend infrastructure
• Harden the platform against security threats and resource contention
• Work with our product owner
• Help respond & prevent incidents impacting the core platforms
• Participate in the Root Cause Analysis (RCA) process
• Spearhead innovation by bringing new ideas back to the team

What You Need:

• 3-5+ years of experience running systems at large scale:  
• Mastering architecture configuration and administration in one or more of the following is required
  • Storage: NetApp
  • Virtualization: VMware ecosystem
  • Hardware: Cisco UCS ecosystem
  • Load balancers: F5, HAProxy
• Strong experience in automation technologies with an emphasis on Ansible and Terraform
• Excellent knowledge of basic services: DNS, NTP, …
• Basic understanding of Docker, OpenShift, and Kubernetes
• Experience with metrics and monitoring applications such as DataDog, Elasticsearch, LogicMonitor, etc.
• The Linux operating system is no mystery to you
• Familiarity with source control, automation and deployment tools (Git / GitHub)
• Familiarity with other languages and scripting languages, specifically Python and bash scripts
• Work autonomously in a global team

The Whole Person Promise:

At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you're embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• "Mahalo moments" program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.