Systems Engineer - Fortinet Technologies (Canada) ULC

Systems Engineer SLED Major Accounts

We are looking for a Systems Engineer to work closely with a sales representative selling into the SLED Market. The Systems Engineer's main mission will be to support the sales organization in all technical matters regarding pre-sales, sales calls, and post-sales.

Responsibilities:
•    Pre-sales - assist in qualifying sales leads from a technical standpoint.
•    Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
•    Conversant with networking applications and solutions.
•    Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.
•    Provide assistance to identified customers with post-sales training.

Required Skills:

•    5 – 8 years experience in technical/pre-sales support as a sales or systems engineer
•    5 - 8 years experience in LAN/WAN/Internet services administration
•    Strong understanding of DNS and NFS, SMTP, HTTP, TCP/IP
•    Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus.
•    Strong understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
•    Experience with encryption and authentication technologies required
•    Strong presentation skills

•    The Systems Engineer, SLED is required to customarily and regularly work outside of their office or home office engaged in selling, including travel as needed to make a sale.

Education:

•    Bachelor’s Degree or equivalent experience. Graduate degree preferred.

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