Systems Engineer I - Kforce Inc.
Auburn Hills, MI 48326
About the Job
- Member of cross-functional team including IT Operations, Applications, Cybersecurity - Risk & Compliance
- Advanced knowledge in Microsoft Suite of Applications and Services: M365, SharePoint, One Drive, Teams
- Experience in Cisco Suite of Applications and Networking Services
- Diagnose and resolve network, infrastructure, and user issue escalations received from a remote service desk
- Implement assigned client projects by drawing on various prior technical experience
- Maximize infrastructure performance through proactive network design and monitoring
- Develop and maintain accurate and timely documentation for clients
- Provide on-the-job training (via shadowing) to Service Desk
- Produce up-to-date records of clients' networks as they grow. (Network Topologies as an example)
- Maintaining, configuring, and monitoring virus protection software and email applications
- Implement approved changes according to the Change management process
- Design and implement approved infrastructure upgrades
- Maintaining and administering computer networks and related environments including systems software, hardware, and configurations
- Performing disaster recovery operations and data backups when required
- Protecting data, software, and hardware by coordinating, planning, and implementing infrastructure security measures
- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems
- Replacing faulty infrastructure hardware components when required
- Conferring with remote Advanced Engineering SME's about solving existing system problems
- Operating master consoles to monitor the performance of infrastructure and computer systems
- Coordinating computer network access and use
- Designing, configuring, and testing networking software
Requirements:
Preferred Qualifications:- VMware/ESXi
- MS Windows Server OS
- Storage (SAN) Dell EMC/IBM
- MS Suite
- Cisco Suite
- ServiceNow ITSM
- Excellent Time management
- ITIL Best Practice
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.
This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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