Systems Analyst - Endurance IT Services

• Analyzes user requests for new or improved computer information systems; researches current technologies in computer systems to recommend solutions to user problems or needs.
  
• Uses Software Development Life Cycle (SDLC) methodologies.
  
• Monitors trends and new developments in computer information systems technology and assists in the development of plans, policies, and procedures for computer information system operations.
  
• Designs, develops, debugs, and installs new computer information system applications. Develops diagrams and flowcharts for system design; under the direction of senior analysts, prepares informational systems documentation to provide historical and operating data on an automated system.
  
• Modifies existing software to improve operations, consolidate programs, reduce complexity, or otherwise improve information system operations. 
  
• Assists users with information requirements and designs report formats to satisfy user needs. 
  
• Researches the capability of various systems; participates in the testing and debugging of programs and systems; executes tests and observes the behavior of the system to validate performance.
  
• Documents functional and non-functional requirements for technology solutions; reviews existing applications to define problems and information processing requirements; assists IT staff in developing and preparing design docs, testing, troubleshooting, and corrective actions.
  
• Provides system and network administration and security; controls user access to systems; adds and deletes users and assigns passwords as required.
  
• Attends or conducts staff or training meetings to exchange information; attends in-service training and technical or professional classes, seminars, or conferences to improve technical or professional skills; serves on committees and boards engaged in computer information systems activities. 
  
• Performs other job duties requiring skills, knowledge, and physical requirements as demanded by those duties described or less. Individual assignments will be determined by the supervisor based on the current workloads and department needs.
  

• Requires any combination of education (above the high school level) and/or experience equivalent to five (5) years in fields utilizing the required knowledge, skills, and abilities listed above and associated with such positions as Programmer Analyst, Business Analyst, or Management Analyst. 
  
• Specialization with HP Application Lifecycle Management(ALM) tool-set.  Including but not limited to business modeling, test case and test plan creations.  Training on how to upload and create requirements in the tool as well as dashboards to monitor and maintain testing results.
  
• This individual will also be required to run reports in ALM for management.
  

The Systems Analyst is responsible for managing and maintaining a company’s computer systems, ensuring efficient and secure operations.