Systems Analyst, Sales & Marketing - Motrex LLC

MUST HAVE ELECTRONIC DATA INTERCHANGE  (EDI) experience.

The Systems Analyst, Sales & Marketing is an Information Technology (IT) professional who partners with leaders in the Sales, Marketing, Sales Operations and Customer Service departments to provide a balance of operational support and project / implementation work. They will engage their stakeholders to gather requirements, prioritize work effort and manage projects focused on marketing, lead generation, sales force automation, and quote-to-order processes. They will support our JD Edwards ERP(JDE), EDI and Salesforce.com.

The Systems Analyst, Sales & Marketing will perform a variety of critical tasks to support IT operations including troubleshooting system issues, analyzing, designing and implementing system changes as well as maintaining their knowledge of the latest vendor releases and understanding how those changes affect our company’s own implementations. This role reports to the Senior Manager, Sales & Marketing Applications.

The Systems Analyst will oversee all technical activities required to support the Sales & Marketing systems within the company:

• Monitor and maintain EDI transaction processes to ensure data accuracy and integrity.
• Troubleshoot and resolve EDI transaction issues related to Purchase orders(PO'S), Purchase order acknowledgements, Advanced shipping notices(ASN'S) and Invoices
• Perform analysis, design, development, testing, and implementation of EDI enhancements
• Support all EDI transactions in mapping, testing and integration testing with EDI partners.
• Assist in the design and implementation of EDI-related enhancements and improvements
• Collaborate with cross-functional teams to gather and document EDI requirements
• Proficiency in JDE Order to Cash processes such as Accounts Payable, Purchasing, Order Management, Inventory, Billing and Accounts Receivable and an understanding of how modules interact with each other
• Ability to be self-guided and take charge with minimal supervision
• Assign and remove access to users related to SOD and SOX requirements
• Run quarterly SOD and Sox reports for internal audit
• Work with internal audit for any special requests
• Review user set up in the JDE ERP for completeness
• Design and Develop Salesforce apps with Flows, Apex, SOQL, SOSL,JAVA, CSS, HTML and Lightning Web Components
• Perform Salesforce admin tasks

• Bachelor’s degree in Business, Computer Science or other related discipline.
• Minimum of 3 years of experience working in a role involving evaluating, analyzing or supporting ERP systems.
• Experience with software implementation projects
• Strong time management, interpersonal and problem solving skills.

Competencies

• The Systems Analyst, Sales & Marketing should have the following skills:
• Performing needs analysis
• Eliciting requirements
• Defining business cases
• Documenting business processes
• Flow and process diagramming
• Problem solving
• Developing and managing test plans

Knowledge

The Systems Analyst, Sales & Marketing must have knowledge and experience of the following:

• Evaluating, selecting and implementing IT systems
• A strong understanding of the Salesforce.com platform including Sales Cloud, Service Cloud and AppExchange. Experience in supporting Servicemax or Salesforce Field Service is a plus.
• Experience with JDE ERP processes , JDE security and EDI processes is a plus.
• Proficiency in Microsoft Office
• Experience within the manufacturing and distribution industry is a plus.

Motrex is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.