Systems Analyst - The Fountain Group

Title: Business Systems Analyst
Location: 100% remote for contract position.
If hired as a full-time employee they will have to travel into the office for meetings and special events. (Chicago, IL)
Starting Pay: hourly $59
U.S.C. or GC required.
 
Job Description:

• Requirements Gathering and Analysis:
  • Collaborate with business stakeholders to understand and document requirements related to Sales Cloud and Manufacturing Cloud functionalities.
  • Conduct thorough analysis of current business processes and identify areas for improvement and optimization.

• Salesforce Solution Design:
  • Design and implement Salesforce solutions with a focus on Sales Cloud and Manufacturing Cloud.
  • Configure and customize Salesforce to meet business needs, ensuring alignment with best practices.

• Integration Management:
  • Collaborate with IT and other teams to ensure seamless integration between Salesforce and other systems used in sales and service processes.

• User Training and Support:
  • Provide training to end-users on Salesforce functionalities, ensuring effective adoption of Sales Cloud and Manufacturing Cloud features.
  • Offer ongoing support and address user issues and concerns.

• Documentation:
  • Create and maintain comprehensive documentation related to Salesforce configurations, customizations, and processes.

• Quality Assurance:
  • Conduct thorough testing of Salesforce solutions to ensure data accuracy, system integrity, and optimal performance.

• Continuous Improvement:
  • Stay updated on Salesforce releases, new features, and industry best practices.
  • Proactively identify opportunities for continuous improvement in sales and service processes.

• SQL
• Object-oriented programming
• UML diagrams
• Data models
• Entity Relationship diagrams
• Modern software architecture and database fundamentals

• Proven experience as a Salesforce BSA (5+yrs min) with a focus on Sales Cloud and Manufacturing Cloud required.
• Salesforce certifications related to Sales Cloud and Manufacturing Cloud are highly desirable.
• Strong understanding of sales and service contract processes required.
• Bach degree required - preferred degrees are computer science, mathematics, and management of business information technology.