Systems Analyst (Levels I and II) - eKeeper Systems, Inc.

Join an Elite IT Team

Small company attitude with big company benefits, if you are looking for a Systems Analyst position with an elite IT team that believes in unparalleled excellence, you’ve found it. We offer health insurance, paid time off, company attire, and much more.

As our Systems Analyst, you will work with a team that prides itself on creating systems with superior availability and reliability. Your critical thinking skills and proactivity will help eKeeper effectively resolve any unexpected problems that arise in our clients’ systems. If you want to expand your technical horizons with an established and quickly growing team, then this is the ideal opportunity for you!

Requirements

Qualifications

• Five or more years of hands-on IT experience (preferred).
• Experience supporting Windows Server and applications support
• Experience supporting Cisco routers and switches
• Experience supporting NAS and/or SAN technologies
• Excellent critical thinking skills
• Ability to obtain new certifications required for vendor guidelines and keep up with current technology
• Excellent written and verbal communications skills
• Able to travel to client sites as necessary within a sixty (60) mile radius of our office in Yorktown, IN
• Self-driven and self-disciplined with a “get it done” attitude
• Ability to work well and maintain good working relationships with our customers
• Ability to adapt to changing priorities and complex IT issues with your combination of technical abilities and positive attitude
• Desire to excel in a client-service results-oriented environment
• Ability to work independently and as part of a team
• Ability to manage and complete system projects with minimal downtime.
• Strong sense of ownership for projects and tasks
• Detail-oriented

Responsibilities

• Provide tier 2/3 support for cases and serve as an escalation point for other personnel
• Install, configure, and maintain Windows Server operating systems
• Install, configure, and maintain Active Directory, DHCP, DNS, and GPOs
• Install, configure, and maintain Microsoft Exchange and Microsoft Office 365 including hybrid environments
• Install, configure and maintain various Microsoft applications including Hyper-V, SQL Server, MDT, and WSUS
• Install, configure, and maintain various 3rd party applications
• Install, configure, and maintain Cisco and Palo Alto Firewalls, Cisco routers, and switches
• Install, configure, and maintain various WLAN devices including Cisco, Meraki, and Ubiquiti
• Install, configure, and maintain enterprise and redundant networks and systems with a security focus.
• Support and maintain various phone systems
• Support the daily functions and concerns of hundreds of users in dozens of companies across central Indiana
• Support and maintain security including 2FA solutions
• Participate in, plan, lead, and implement projects across a range of systems and technologies
• Create and maintain systems, network, project, and process documentation
• Challenge and enhance your technical proficiency and provide stimulating ideas to our team
• Provide onsite support for our clients as needed
• Participate in an on-call rotation with regular system maintenance
• Other responsibilities as assigned

Benefits

Benefits of Working at eKeeper Systems

This is a full-time salaried position with the following benefits:

• Health insurance including medical, dental, and vision
• 401k with company match
• Paid Time Off
• Company attire
• Community involvement opportunities
• Cell phone allowance
• Free snacks and drinks, including fresh popcorn and coffee, available when in the office
• Bonus pay for certifications up to a year after achieving them.
• Bonus pay for on-call coverage
• Hybrid work environment
• A diverse group of colleagues to work with. Check out our staff profiles on our website.

About Us

eKeeper Systems, Incorporated is a consulting firm located in Yorktown, Indiana that specializes in designing, building, deploying, and maintaining today’s information technology systems. For more than 18 years, our company has provided comprehensive computer, network, and system support services to a diverse range of small, medium, and large companies throughout Indiana. We pride ourselves in maintaining many industry-leading certifications from the most prevalent manufacturers in the industry and we constantly strive to extend our technology experience into new areas every day.