Systems Analyst IV - Premera Blue Cross
Mountlake Terrace, WA 98043
About the Job
**Join Our Team: Do Meaningful Work and Improve People's Lives**
Our purpose, to improve customers' lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.
To better serve our customers, we're creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives! As a result of these efforts we are proud to share that Forbes ranked Premera among America's 2023 Best Midsize Employers (https://www.forbes.com/lists/best-midsize-employers/?sh=58210f5e210f) and America's 2023 Best Employers By State (https://www.forbes.com/lists/best-employers-by-state/?sh=21c7c3d1983b) .
Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com .
As a **Systems Analyst IV** supporting the Customer Service Capability Product Group (CPG), you will have the opportunity to support a very impactful portfolio including member web, mobile, CSR tools, and services. Though analyzing business functions, processes, and procedures, you'll be accountable for providing solution recommendations, including system specifications and business process implication, based on business objectives, business requirements and cost effectiveness. You'll have the opportunity to collaborate with others in system development and design and may assist in the development of test plans and coordination. Join us and help us further our mission of improving our customers' lives by making healthcare work better.
**This is a remote position.**
What you'll do:
+ Represent the business within Agile delivery team; develop and retain strong positive relationships with business stakeholders.
+ Demonstrate deep expertise of aligned business domain, including knowledge of stakeholders, business, and technology strategies; act as liaison with business stakeholders, planning, conducting and leading the analysis efforts for new system implementations as well as system upgrades and maintenance.
+ Collaborate with business partners, IT partners and delivery teams on more complex business challenges to identify, refine and document business requirements in the form of epics, features and user stories with clear acceptance criteria or in the form of user cases, business requirements, functional requirements, UI specifications and business rules.
+ Consider inter-related solutions when identifying business requirements; use wide range of techniques including interviews, document analysis, requirements workshops, business process analysis, use case, story mapping, and task and workflow analysis; develop and maintain knowledge of Premera IT systems within the aligned domain as well as supporting business and IT domains; research, inform and recommend opportunities to apply business and technology solutions to address business problems.
+ Demonstrate strong knowledge of data considerations for assigned domain and data extract and transport tools; create queries to troubleshoot, develop metrics, and create ad hoc reporting as needed; aggregate, track, analyze and generate reports; perform data analysis to assist in defining functional requirements.
+ Provide input on backlog priorities and dependencies.
+ Identify and lead improvement opportunities through analysis and understanding of business domain and technology solutions; provide mentorship and direction to more junior analysts within the team; collaborate with delivery team to continuously improve both the team and the solution.
What you'll bring:
+ Bachelor's degree or equivalent experience and 8+ years of business systems analysis experience (Required)
+ Knowledge of healthcare or health insurance industry (Strongly Preferred)
+ Deep understanding of APIs across multiple data sources (Strongly Preferred)
+ Experience in a software development environment with Agile development practices, including Scrum and SAFe; knowledge of project delivery models including Agile and waterfall
+ Experience with Azure Dev Ops (ADO) boards and workflows
+ Experience using SQL for data analysis
+ Knowledge of Premera IT operations
+ Knowledge of product development tools including Azure DevOps Services, Visual Studio, Confluence, and Product Plan
**What we offer**
+ Medical, vision and dental coverage
+ Life and disability insurance
+ Retirement programs (401K employer match and pension plan)
+ Wellness incentives, onsite services, a discount program and more
+ Tuition assistance for undergraduate and graduate degrees
+ Generous Paid Time Off to reenergize
+ Free parking
**Equal employment** **opportunity/affirmative** **action:**
Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.
If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.
**Premera is hiring in the following states, with some limitations based on role or city:** Alaska, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Iowa, Kansas, Kentucky, Maine, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Oregon, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington, Wisconsin _._
The pay for this role will vary based on a range of factors including, but not limited to, a candidate's geographic location, market conditions, and specific skills and experience.
**National Salary Range:**
$84,800.00 - $144,200.00
**National Plus Salary Range:**
$96,700.00 - $164,400.00
_*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska_ _._
At Premera, we make healthcare work better. By focusing on improving our customers' experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.
As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.
Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.
Source : Premera Blue Cross