Systems Analyst (INFOR XA ERP = MAPICS) - Hatch Global Search

Job Description

Typical responsibilities include: maintaining software systems; performing system problem solving; meeting with users to define business needs; performing project management; serving as a team leader; and, supervising lower level information technology staff.

Systems Analyst (INFOR XA ERP = MAPICS)

Job Title: ERP Systems Analyst
Location: Pacific, Missouri
Reports To: IT Manager

INFOR XA ERP = MAPICS

We’re seeking an ERP Systems Analyst to join our team and support the
efficient operation of our Infor XA ERP system, ensuring it aligns with
our internal and external business needs.

Position Summary:
The ERP Systems Analyst will analyze, design, and support our Enterprise
Resource Planning (ERP) system Infor XA & integrated systems. This role
involves collaborating with process owners to understand requirements,
identify system improvements, and implement solutions that enhance
productivity and data accuracy. The ideal candidate will have a strong
understanding of business processes, a technical background in ERP
systems, and a commitment to driving efficiencies across the
organization.

Key Responsibilities:

- System Analysis & Requirements Gathering: Collaborate with
department managers and stakeholders to understand and document
business needs, identify gaps, and recommend system improvements or
upgrades.

- ERP Configuration & Maintenance: Configure and customize ERP modules
to support business functions. Manage system updates, troubleshoot
issues, and ensure seamless integration with other business systems.

- Project Leadership and Implementation: Lead ERP-related projects,
including system implementations, upgrades, and enhancements,
ensuring timely delivery within budget constraints.

- Data Analysis & Reporting: Develop and maintain custom reports and
dashboards. Analyze data to support business decisions and provide
insights into key performance metrics.

- User Training & Support: Develop materials and conduct end-user
training sessions. Provide ongoing support and troubleshooting for
system users.

- System Security & Compliance: Ensure ERP system security and
compliance with organizational policies and industry standards.
Implement best practices for data security and privacy.

Qualifications

- Bachelor’s degree in Information Systems, Computer Science, Business
Administration, or a related field.

- Strongly preferred Technical Skills:

- AS400 administration

- Infor XA 9.2

- IDF/Power-Link

- RPG & CL programming

- NGS IQ queries

- Query/400

- XML

- Infor OS/ION Desk

- Loftware/NiceLabel, Label Matrix

- Varsity shipping

- Paperless MES system

- SQL

- Infor Birst

- 5+ years of experience as an ERP Systems Analyst or in a similar
role, preferably with Infor XA.

- Strong analytical and problem-solving skills, with the ability to
understand complex business processes and translate them into
technical requirements.

- Proficiency in SQL, reporting tools, and data analysis.

- Excellent communication and interpersonal skills for working with
technical and non-technical stakeholders.

- Project management experience and ability to prioritize multiple
tasks in a fast-paced environment.

Preferred Qualifications:

- ERP certification is a plus (Infor XA/Birst/IDF).

- Experience in supporting day-to-day stakeholder requirements.

- Manufacturing process support.

- Familiarity with system integration, middleware, and API
connections.

Why is This a Great Opportunity

We are an American manufacturing success story with many chapters. Our innovative fuel dispensing products include everything that hangs from fuel dispensers – nozzles for all applications, fuel hoses, swivels, and breakaway devices. All corporate design work, customer service, and state-of-the-art manufacturing occur at our Pacific, Missouri headquarters. Our product family includes BJE Oil and Lube products and Hewitt Aviation Fueling products. We also have a strategic partnership with RS Liquid Loading Arms.

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